Support Worker - Cardiff Young peoples Services

Role overview:

• Key working a caseload of clients across the area, you’ll be given the trust to work autonomously and manage your own schedule
• Working from home, the office and out in the community, you’ll work proactively to achieve positive outcomes and goals outlined by individuals, by using a creative approach tailored to each person’s needs
• You’ll have chance to broaden or strengthen your skills in supporting a range of complex of needs, including housing crisis, substance misuse, complex mental health, ACEs, offending behaviour etc.
• You’ll develop/strengthen your understanding of ACEs, and will work with a trauma informed approach and in a physiologically informed environment
• Further enhance your relationship building and partnership working skills, by promoting your services and working closely relevant local agencies such as the local authority, specialist charities, education and training providers, probation, social services, and housing provisions etc.

What do you need to be considered for this role?

• The ability to engage and build strong relationships with people
• A non-judgemental mindset and an understanding of the impacts of homelessness, substance misuse, family breakdown, domestic abuse, and trauma
• A forward-thinking and resilient attitude, to overcome the barriers and setbacks you will face
• A strong character who can remain calm and collected in challenging situations
• Experience in support work or housing, with an understanding of housing options, housing law and basic benefits
• A full UK driving license and access to a car

Contract: Full Time 35 hours per week plus on call* , Permanent

• Additional payment of £79.20 for on call

Any shift completed voluntarily or as part of on call will be paid in addition to your salary at relief rates;

Relief Pay per hour £11.55

Sleepover £155.70

Location: Cardiff

At Llamau we believe that no young person or vulnerable woman should ever have to experience homelessness. Our mission is to eradicate homelessness for young people and vulnerable women. But for thousands of the most vulnerable people in Wales, homelessness is a frightening reality.

30 years ago Llamau was founded to provide homeless teenagers with a safe place to stay. Since then, we have supported over 67,000 young people, women and their children who are either homeless or facing homelessness.

Many people think the job of a homelessness charity will be to provide accommodation - a safe place to stay. But it is very clear to us that for most people who are facing homelessness, their problems are far more complex than a lack of permanent shelter.

That's why we treat everyone who needs our support as an individual. We recognise their unique strengths and needs and make sure that they are supported to rebuild their futures.