Supported Housing Assistant - Homeless

Supported Housing Assistant  - Homeless

Full time permanent role 37.5 Hours per week 

£24,931

Staines 

The role

We are recruiting for a full-time support worker. This is a full time position working 37.5 hours per week, 8am and 4pm Monday to Friday. This role is based at our new service in Ashford, Surrey which accommodates 31 single homeless individuals with varying and/or complex needs.

The post-holder will be responsible for supporting with tenancy sustainment, maximizing income through employment, or by managing successful access to benefits. You will be responsible for connecting tenants to services and activities that will enable them to thrive.

To be successful, you must have experience of key working a case load of adults experiencing homelessness and presenting with complex needs/dual diagnosis. You must also have some experience of working with adults experiencing significant disadvantage, such as ex-offenders or clients with substance misuse, mental health or homeless-related needs, or a combination of these client groups. You will be proficient in conducting risk assessments, have sound working knowledge of safeguarding legislation, including professional boundaries. You must be non-judgmental, able to demonstrate what good support looks like and engage positively with customers. Lived experience of homelessness is also desirable.

If you are passionate about change and really want to make a difference, this is an exciting opportunity.

To meet our commitment to providing safe, high-quality services to our customers we will complete an enhanced background check with the Disclosure and Barring service, which will include a check of the Enhanced Adult & Child Barred list once an offer of employment is made. A new check will be completed every three years.

Please note :- we do not currently offer visa sponsorship.

What’s in it for you?

Our benefits include:-

• 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
• 2 volunteering days per year for things like helping out in local communities
• An additional ‘Beliefs day’ once a year to have an extra a day off
• Enhanced pension with matched contributions of up to 9%
• Life assurance cover 3 x your salary
• Health cash plan scheme for your everyday healthcare needs which you can add your family members too
• Tenancy deposit – interest free loan to help with rental deposits
• Access to extensive learning and training opportunities with Wisebox platform
• Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
• Career progression across the organisation with our mentoring programme and apprenticeships
• We are committed to the wellbeing of our colleagues and support this as an organisation

About us

Learn more about our benefits and organisation by viewing our attached document

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.

Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.