SYP - PNC Bureau Shift Supervisor

Role: PNC Bureau Shift Supervisor                          

Department: Crime Services

Location:  Shepcote Lane, Sheffield

Salary: £26,487 - £29,085 (plus shift allowance)                               

Hours: 37hrs per week                 

Contract Type: Permanent

Role Purpose:

An exciting new role has come available to supervise a team of 24/7 Operators and work in conjunction with the department management team to ensure the PNC Bureau achieves its objectives and provides an efficient service the Force and other criminal justice agencies.

Key Responsibilities:

• Supervise a team of 24/7 operators, co-ordinating and re--arranging rotas to maintain sufficient cover for the department.
• A shift working pattern is expected of this post which is week 1 – 7am x 3pm or 8am x 4pm as required, and week 2 – 2pm x 10pm. An additional allowance of 14% is applicable.
• Support the force in achieving its objectives by ensuring appropriate checks are carried out on relevant IT systems by maintaining a full working knowledge of statutory legislation and force policy in relation to criminal record keeping and associated processes.
• Allocate workloads and ensure responses to requests for information are expedited in line with the agreed timescales to meet local (Force) and national (Home Office) targets.
• Direct and advise staff who are required to search and update all relevant computer systems.
• Conduct 1st level PDR and appraisals for their team of Band B operators and identify and manage training needs as they arise.
• Authorise leave and manage appropriate staff cover using the force duties management systems available.
• Manage 1st line welfare issues and conduct 1st level performance and conduct issues as required.
• Attend meetings with or on behalf of the department management team.
• Any other duties commensurate to the grade

Skills and experience:

For further information relating to the role and tasks of this position, please refer to the attached role profile.

Benefits:

We offer generous entitlements and supportive policies to enable a better work-life balance, some of which are listed below:

• Generous annual leave allowance
• Flexible and hybrid working
• Generous ‘family’ leave
• Voluntary CPD Events for all staff to allow continuous development.
• Mentoring & Coaching Scheme
• Access to a range of occupational health facilities
• Generous pension scheme
• Employee assistance service (accessible 24/7)
• Additional benefits for Westfield Health members
• Cycle to work scheme.
• Sports and Social Club

Eligibility:

Applicants must meet the minimum requirement checkable history criteria, which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity. A minimum checkable history of 5 years is required for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police.

Appearance & Standards:

SYP is committed to striking a proportionate balance between self-expression and the need to maintain role sensitive professional standards in dress and appearance. Officers, staff, and volunteers of South Yorkshire Police are permitted to have tattoos visible whilst on duty provided the tattoo is not considered to be unacceptable or otherwise inappropriate. Tattoos will be reviewed as part of the recruitment and selection process.

South Yorkshire Police’s Key Values:

Please find attached information sheet on South Yorkshire Police’s Key Values. The force has a particular focus on three areas, Fairness, Integrity, and Trust. Under each of these three headings there are key behaviours we expect all employees to adhere to.

Smarter ways of Working:

South Yorkshire Police is committed to developing working practices which assist staff to balance their personal and professional lives, whilst meeting the needs of the organisation. This in turn enables SYP to provide an outstanding service to the community.

There are 3 different categories as part of this which are: Fixed, Field and Hybrid.

This role has been evaluated as a Fixed role.

Fixed: This is a traditional arrangement, applicable when the work is mostly required to be undertaken at a fixed single place of work (on police premises) for most of the time. The work can only or is more effectively delivered from a police premises or other agreed organisational/partner premises.

Field: This applies to roles that do have a base, however, due to the nature of their duties is required to travel to other locations. Due to the nature of these roles, they cannot accommodate flexible working from home on a permanent basis.

Hybrid: Applicable when the work can be undertaken at any location, whether that be a SYP building or from home.

Closing Date: Friday 19 January 2024 at 23:55

Closing dates are not normally extended, other than in exceptional circumstances and agreement is made between the Talent Acquisition Manager and the Line Manager for the role.

Contact point for applicants:

For further information about the role, please contact Craig James or Elizabeth Ellison on 0114 219 6700.

Diversity & Inclusion:

Expressions of interest are particularly welcome from female and ethnic minority candidates.

It is really important to us that the department represents the community we serve, in order for us to provide the best service, utilising a range of backgrounds, experience and skills. We support and value all officers and staff and the unique experiences they bring to the role. We strongly encourage and welcome expressions of interest from these valuable underrepresented groups.

If you are from an underrepresented group and want to find out more about the support we can offer, please contact our dedicated team on positiveaction@southyorks.pnn.police.uk

In addition, we will look to support anyone who requires Part Time/Job share working hours.

Note to candidates:

Please note that, should you be successful at the interview stage, the relevant internal or external pre-employment checks are required. These include vetting clearance or review, prior to being appointed to the new role and start date being agreed.

Apply for the role:

To apply for the role, please click the ‘Apply’ button.