Syp - Programme Support Officer

Role:                Programme Support Officer

Department:    Information Technology

Location:         Melton/Mossway, Sheffield

Salary:             £29,874 - £33,915 (pro rata)

Hours:              22.5      

Contract Type: Permanent

The successful candidate will work as part of the IT Project Management Office team to plan, coordinate and support the implementation of request for change relating to the IT programme of work in line with strategies and business requirements and perform other project related tasks and duties as required in relation to this programme of work.

The individual will also be required to undertake business administrative, procurement and finance administrative tasks in support of the identified work-stream as required, such as arranging and participating in meetings, preparing minutes, updating and publishing documentation. A key function of the role will be to assist the Projects IT Technical Lead to ensure specific dates and project milestones are recorded and achieved. Ensuring key deliverable dates are published within the IT Function and their completion success monitored and reported on to key stakeholders, one regular and ad-hoc basis.

The successful applicant will be responsible for creating, accepting and progressing project work packages and working closely with the Projects IT Technical Lead to ensure delivery of products and process change, provide support to the IT Project Management function as requested by the Team Leader. They will also directly support and deputise where appropriate for the IT Technical Lead.

It is anticipated that the individual taking up this post will have a good understanding of systems policies and procedures, a good overall knowledge of Microsoft Office and the function of an IT Service. The ability to manage a complex calendar and delivery schedule, advising IT Management of any anticipated delays and or programme related issues,

Previous experience of supporting a large-scale IT delivery Project would be advantageous.

Skills and experience:

• ITIL Foundation

For more detailed information relating to the role, skills and experience for this role, please refer to the attached role profile.

What we offer:

We offer generous entitlements and supportive policies to enable a better work-life balance, some of which are listed below:

• A highly competitive salary and access to a generous pension scheme
• Generous annual leave allowance
• A wide range of family friendly policies including enhanced maternity, paternity and adoption leave
• Flexible working arrangements including flexi-time and hybrid working
• A transparent and collaborative team culture underpinned by our core values of Fairness, Integrity & Trust
• Comprehensive range of development and leadership courses to develop your career with South Yorkshire Police
• Employee Assistant Programme (accessible 24/7) offering confidential support and advice
• Flexible lifestyle benefits such as: Blue Light Card, Company Shop, Cycle to work scheme
• Committed to embedding sustainability: Force sustainability strategy - SYP (southyorkshire.police.uk)
• Membership to the Sports and Social Club
• Access to a wide range of staff support groups and networks

Eligibility:

Applicants must meet the minimum requirement checkable history criteria, which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity. A minimum checkable history of 5 years is required for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police.

Appearance & Standards:

South Yorkshire Police is committed to striking a proportionate balance between self-expression and the need to maintain role sensitive professional standards in dress and appearance. Officers, staff, and volunteers of South Yorkshire Police are permitted to have tattoos visible whilst on duty provided the tattoo is not considered to be unacceptable or otherwise inappropriate. Tattoos will be reviewed as part of the recruitment and selection process.

Smarter ways of Working:

South Yorkshire Police is committed to developing working practices which assist staff to balance their personal and professional lives, whilst meeting the needs of the organisation. This in turn enables South Yorkshire Police to provide an outstanding service to the community.

There are 3 different categories as part of this which are: Fixed, Field and Hybrid.

This role has been evaluated as a Hybridrole.

Hybrid: Applicable when the work can be undertaken at any location, whether that be a SYP building or from home.

South Yorkshire Police’s Key Values:

At South Yorkshire Police we have 3 key values which run through everything we do Fairness, Integrity & Trust, the attached document details the key behaviours we expect all employees to adhere to.

Contact details:

For further information about the role, please contact: Caroline Rhodes on 07464 985450

Closing Date: 24th March 2024

Closing dates are not normally extended, other than in exceptional circumstances and agreement is made between the Talent Acquisition Manager and the Line Manager for the role.

How to apply:

Please click ‘Apply’

Candidate Information:

Please note that, should you be successful at the interview stage and before appointment, the relevant pre-employment checks are required. These include references, medical clearance, vetting clearance and sickness absence criteria check.

Diversity & Inclusion:

Expressions of interest are particularly welcome from female and ethnic minority candidates.

It is really important to us that the department represents the community we serve, in order for us to provide the best service, utilising a range of backgrounds, experience and skills. We support and value all officers and staff and the unique experiences they bring to the role. We strongly encourage and welcome expressions of interest from these valuable underrepresented groups.

If you are from an underrepresented group and want to find out more about the support we can offer, please contact our dedicated team on positiveaction@southyorks.pnn.police.uk

In addition, we will look to support anyone who requires Part Time/Job share working hours.