AddressDESCRIPTION
The region service Messaging and Streaming Team (MAST) is a customer experience-oriented team which is looking for a self-motivated talented engineer who can solve complex problems and have a vision to improvise the service support. MAST builds and supports Messaging and Streaming services such as Kinesis Data Streams, Simple Queue Service (SQS), Simple Notification Service (SNS), Amazon MQ, and Amazon Managed service for Apache Flink (MSF).
We are looking for a skilled engineer who brings a mix of operations and networking expertise and shares our passion to change the way our customers operate. A systems engineer will be driving the opportunities to automate and simplify the daily operations and scales the organisational operations.
Key job responsibilities
* Work proactively to solve potential problems and inefficiencies. Communicate clearly and collaborate with others to deliver results with minimal supervision.
* Participating in 24/7 on-call rotation to troubleshoot high severity issues.
* Analysing dashboards and investigating metrics with the vision for improvements.
* Troubleshooting and diagnosing problems and working on solutions.
* Create and maintain Standard Operating Procedures (SOPs) and runbooks for documentation.
* Discuss radical new approaches to automate operational issues, assess risks and develop creative solutions.
About the team
The team has the unique perspective of operating all of the Messaging and Streaming services, instead of the software components. This enables our team to drive cross organization initiatives to remove operational hurdles, optimize software delivery, and remove bottlenecks felt by all of AWS.
Upon joining the MAST Engineering team, every employee is paired with a peer buddy who will help you to quickly come up to speed in understanding the technology we’re building, the tools we use and the business problems we’re trying to solve.
We are open to hiring candidates to work out of one of the following locations:
Thames Valley, POST-BER, GBR
BASIC QUALIFICATIONS
• Working knowledge of Linux system administration
• Experience of systems automation using BASH, Python, Perl, etc
• Experience of network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP)
• Good troubleshooting skills at all levels, from application to network to host
PREFERRED QUALIFICATIONS
• Bachelor’s Degree in Systems Engineering, Computer Science or related field, or relevant work experience
• Exposure to cloud computing concepts and design considerations
• Experience in a production environment
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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