System Tester

We are looking to recruit a System Tester who will work within the Software Development team to test all in house developed applications. You will have responsibility of drafting and executing test plans and test scripts, working closely with software developers, product specialists and solutions architecture to ensure all our solutions are quality assured.
The successful candidate will work across a number of solutions, gaining both functional and technical knowledge.
This is an exciting opportunity for anyone interested in perusing a career in software development who may not necessarily have coding experience.
As a key member of the software development process, prepare and execute software testing plans to ensure that new and upgraded systems meet the user requirements and are fit for purpose.
Liaise with key system users across the Health Board to gather and analyse requirements in order to inform development plans for business critical clinical systems.
Produce accurate and unambiguous user requirement documentation to the agreed standards.
Assist in the planning and execution of system implementations.
Perform complex system administration at an application and database level.
Deliver formal and informal training of business critical clinical systems and standard desktop software applications to all levels of staff across the organisation in line with the standard operating procedure for training.
Provide user support across all systems/applications supported by the Software Development Team.
Offer expert systems advise to junior members of the team.
Assist in the exploitation of technology throughout the Health Board and facilitate the realisation of benefits identified from the introduction of new technology.
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
General Management
Actively promote electronic working at all levels within the Health Board to support organisational development and service modernisation plans.
Management of Services, Resources and Policy
Ensure that requirement specifications for new IT solutions and enhancements are in line with the needs of the business.
Devise and update user documentation including confidentiality & data standards.
Devise new and amend existing user support procedures as necessary.
Assist in performing post implementation quality assurance checks.
Develop and review training courses on the use of patient systems used in the Health Board
Maintain a good understanding of the strategic direction for Digital Services within the Health Board.
Ensure any documentation provided to users as part of training sessions is up to date and relevant.
Ensure users are made aware of Health Board approved E-Policies when receiving any training.
Planning
Ensure that scheduled work is completed on time and complies with the agreed quality standards.
Required to plan, organise and provide accurate timescales for a range of activities which will impact on the implementation of business-critical functionality.
Assist in the assessment of the business and information requirements of the organisation, in order to develop solutions to improve healthcare processes and provide clinical benefit.
Be an active member of any project teams set up for the implementation and support of systems, with responsibility for carrying out project tasks within agreed timescales and resources.
Analytical and Judgemental Skills
Requirement to concentrate for long periods when analysing data.
Analyse user requirements and assess the need for software modifications, configuration changes etc and advise on their prioritisation.
Meeting users to discuss requirements.
Assist in identifying possible solutions.
Producing user specifications
Undertake software testing to ensure robust systems implementations.
Report all faults via the testing software.
Meet with developers on a regular basis to highlight system issues and agree system modifications.
Monitor, retest and approve system changes for general release.
Delivery of training sessions will include:
New user training and set up (software installation & user accounts)
Specific modular based training
Refresher training
Data standards training
System modification training
Provide expert system administration support for patient systems such as Signal, TOMS, EPOA, Health Forms, PIMS+,. These duties include:
Resolving day to day system issues arising from service desk incidents.
Manually resolving database inconsistencies across a number of key database tables.
Identifying and troubleshooting system bugs and errors
Maintenance of user accounts including the set up of new users and deletion of users.
Reviewing and updating system documentation as appropriate including Standard Operating Procedures (SOP) & Systems Security Policy (SSP) in conjunction with the Trust’s IT System Management Team.
Maintaining password/security files in line with the SSP.
Maintaining/updating system meta tables.
Advise Systems Administration Manager of bulk database update requirements.
Assist in the coordination the release of new software and system downtime across SBU & Cwm Taf LHBs.
As part of the Software Development Team, provide second line support for all systems, providing troubleshooting asrequired. Record and update the Service Desk logging system to the required standard.
Research & Development / Service & Quality Improvements
Undertake research as necessary to maintain and improve software testing techniques and to keep up to date with changes in healthcare data standards.
Maintain a good understanding of the strategic direction for Digital Services within the Health Board.
Keep up to date with the national implementation programme for Informing Healthcare and its impact on local developments
Responsibility for Human Resources
Coach junior staff in all aspects of software testing and application support.
Allocate work to more junior members of staff as appropriate.
Communication
Communicate effectively with the Software Development Manager and all members of Software Development to assist in ensuring that work schedules are planned and adjusted appropriately.
Work closely with other members of the team and represent them as required.
Promote new ways of working to clinical staff, Board Directors and all levels of staff throughout the organisation.
Work collaboratively with clinicians and managers throughout the organisation.
Assist in ensuring effective communication is maintained within Directorate Teams, across the Digital Services
Ensure Directorate administrative processes are adhered to.
Identify and report potential risks for inclusion onto the Directorate’s Risk register and to review the Risk Register in conjunction with the Directorate’s Senior Team.
Continuing Professional Development
Develop a personal development plan annually as part of the Personal Development Review process.
Keep skills up to date and relevant in order to carry out appropriate tasks in the areas of project management, informatics and IT applications.
Use available resources (Intranet, internet, reading materials, conferences) to keep abreast of IT developments and look for opportunities to use these developments
Participate in the Directorate’s Senior Forum workshops and the Health Boards Directorate Development Programme.
Ensure continuation of personal development through appropriate formal training as and when necessary.
Keep up to date with legislation in relation to data protection, Caldicott principles, confidentiality, Human Rights Act, Freedom of Information Act etc and the latest E-policies.