Address
Form of work
SalaryContract Type: Minimum 3-month contract
Salary Grade: 49,877 per annum
Working Hours: 37 hours per week
Location: Stirling
Duties:
- Advise on the Board's ICT strategy and the application of Board policy across operating environments, including Assessor and Electoral Registration Officer (ERO) services, and obligations to 3rd party clients.
- Ensure compliance and security objectives are met and relevant accreditations are maintained.
- Develop ICT policies and procedures, strategic planning, standards, and hardware/software environments.
- Maintain and support the Board's ICT infrastructure to high levels of quality, standards, availability, and operability.
- Provide secure, resilient, and reliable ICT infrastructure meeting end users' expectations and demands.
- Advise on cyber security and contribute to the IT risk register.
- Recommend procurement solutions for ICT software/hardware and provide advice on costs, delivery, availability, and functionality.
- Ensure disaster recovery arrangements are in place for IT infrastructure and data.
- Maintain PSN (or equivalent) requirements and accreditation.
- Foster effective partnerships with service users, public sector agencies, partners, and suppliers.
- Provide advice to maximize the benefits of ICT systems across the organization.
- Stay abreast of evolving technology developments and their application in the organization.
- Attend internal & external Working Groups.
- Perform any other duties as determined by the Assessor & ERO.
- Installation, maintenance, and administration of Microsoft Windows Servers including Active Directory and Network File & Print Services.
- Support of Windows-based desktop PCs, mobile devices, and remote/mobility technologies.
- Analysis and optimization of server performance and capacity.
- Support of printers, scanners, and Microsoft 365 services.
- Configuration of firewalls and networked system devices.
- Protective monitoring of ICT systems and business continuity/recovery services.
Essential Skills/Qualifications:
- Degree in IT or relevant professional qualification, or compensatory experience in systems administration and technical support.
- Relevant experience in advising, administering, and supporting Microsoft Windows and industry-standard operating environments.
- Technical expertise in hardware/software administration and a clear understanding of IT's role in local government service delivery.
- Knowledge of industry-standard network protocols and compliance objectives (e.g., PSN, Cyber Essentials, ITIL, COBIT, ISO).
- Excellent communication skills and the ability to engage with colleagues at all levels.
