Systems Consultant (Linux/ Unix)

Core Service Systems Consultant (Linux/ Unix) (Permanent, Full Time)

A Competitive Salary dependant on experience plus excellent pension scheme, 28 days annual leave and volunteering days, life assurance and corporate discount scheme

Location – Carr Lane, Hull (with flexible hybrid working)

Business Area – Wholesale and Networks

Closing Date – 23rd January 2024

Interview dates – confirmed after advert closing date

What will I be doing?

As Core Services Systems Consultant you will be working with the architecture teams to create design new solutions. You will support the existing infrastructure and applications and work alongside the core services team so that the systems you are responsible for are reliable, available, up to date, and secure.

Your technical skills will need to be kept up to date to support the systems you are responsible for and you will manage requests coming into the team to be able to support strategic product developments or introductions. You will also need to be able deal with third line faults, escalations, and customer issues to a high level.

Some of your key accountabilities will include:

• Working with the architecture team to design and implement new solutions in line with business requirements
• To maintain up to date hardware and software for the systems they are responsible for
• To work closely with the security team to understand and resolve vulnerabilities in their area of responsibility
• To understand company strategy and how their area of responsibility will need to develop to meet it
• Ensure their area of responsibility adheres to all KCOM processes.
• To ensure their area of responsibility has adequate plans and procedures in place to meet KCOM Business Continuity requirements
• To ensure all documentation and processes are created & kept up to date

What do I need to do this job?

• Excellent communication skills
• In depth knowledge of ISP technologies, including but not restricted to:

o DNS

o Radius, CAR and TCL scripting, Accounting etc

o DHCP

o Database knowledge, MySQL, Oracle etc

o Scripting

o Email services, Cisco IronPort, SMTP, POP IMAP

o Web Services, Apache etc

o NTP

• Knowledge of Server technologies, including but not restricted to:

o Linux, RHEL, Debian etc.

o UNIX, Solaris, FreeBSD etc.

o Cisco UCS, Dell HCI

o Virtualisation, VMware.

o Storage, NetApp, Dell EMC, Fibre Channel

o Networks, knowledge of load balancing, GSLB, and troubleshooting, Wireshark etc.

o Application Security, Patch management, System Hardening and best practice implementation

o Embraces and leads change

Other skills which would also be desirable would be:

• Automation, e.g. Ansible, Puppet
• Firewalling
• Database Clustering
• Programming, C, Perl etc
• Sandvine DPI
• Knowledge of Legacy KCOM Systems
• Monitoring Systems

What you will get from KCOM

We are as passionate about our people as we are about our customers.

We offer a range of family friendly, inclusive employment policies and flexible working arrangements, including options such as part-time work, remote working and job sharing. We pay employees a minimum of the living wage and offer other benefits such as generous pension contributions, core life assurance, income protection and discounts with top retailers.

We have employee engagement forums, onsite facilities, and services to support our colleagues from all backgrounds. All employees have access to an employee assistance program and occupational health support as well as a range of online wellbeing tools.

We are an equal opportunity, disability friendly, lifestyle and orientation supporting, inclusive employer and everyone is welcome. Values are important to us as is the ability to work flexibly and the opportunity to progress and develop. We want everyone to realise their potential and are committed to providing an environment which supports this.

We are signed up to the Armed Forces Covenant and Disability Confident Scheme and we support local schools and colleges with mock interviews and careers advice.

We have an employee diversity and inclusion forum and hold regular events to promote DEI across the business.

Who are KCOM?

For us, it’s bigger than broadband.

KCOM has been in the heart of the Hull and East Yorkshire community since 1904.

We're proud to be rooted in East Yorkshire and committed to delivering the world's best broadband service to the region.

We are an innovative, award-winning company that is committed to providing a friendly, helpful and world class service to our customers by putting them first. All of our people are responsible for giving our customers the best impression and experience of KCOM.

We completed the first stage of our Lightstream full fibre network - making Hull the fastest, most connected broadband city in the world in 2019. Now we're expanding our award-winning network to bring the benefits of full fibre broadband to even more homes and businesses across the region.

We are a business that thrives on working collaboratively to bring innovative ideas to fruition and continually striving to be the very best at what we do in order to keep our customers connected.

KCOM reserve the right to close this vacancy before the published closing date, should the need occur. We therefore advise that you submit your application as soon as possible.

We are only accepting direct applications to this vacancy and therefore no agency applications will be accepted.