AddressJob Description Your Career As our Systems Engineer Manager, you are the technical leader for your Ecosystems Systems Engineering team. You will work closely with the Ecosystems Sales Manager and, along with the team, build relationships with our Ecosystem Partners and customers with the goal of helping to detect and prevent advanced cyberattacks and breaches. Our partners and customers need guidance on what applications to deploy from our platform. Your guidance, expertise, and mentorship of your team of SEs will keep partners and customers ahead of the latest cyberthreats and stay on the leading edge of prevention. We are looking for a leader to develop our Systems Engineering Teams, providing training and technical support as a product expert. Additionally, you will provide feedback to the product management team on new feature requests and product improvements based on what you learn from your customer base. Your team, in partnership with the sales account managers, will displace competitor technologies and build market share within your targeted list of Service Provider, Global System Integrator and Channel Partner, and help them use our products to build secure digital transactions for our customers. Your Impact Recruit and hire new systems engineers into the team, hiring the best talent in the industry Train, mentor, and review employees on your team, keeping them engaged and successful in their careers Support field systems engineer team in complex evaluations, problem-solving and challenging customer environments Define and create an updated system engineering training curriculum Develop relationships with ecosystem partners and their technical teams to ensure colleagues are appropriately trained and can support our installations Provide effective technical leadership in customer interactions to include sharing security trends and standard methodologies employed by other customers to actively be part of the selling process Act as a floating systems engineer and fill in for existing team members if there is a resource conflict or vacation coverage challenge Act as an escalation point for pre-sales and post-sales technical issues that arise Build and maintain relationships with key partners and customers to solidify reference accounts and to assist the account teams with defining plans to drive more business Present to partners as our expert in your area at all levels in the partner hierarchy from technician to CIO Lead conversations about industry trends and emerging changes to the security landscape that every partner needs to plan for Discuss competitor products in the marketplace and positions ours as the best alternative Working with Product Management, Technical Marketing, and R&D to build requirements and product features for our large customers and provide feedback from partners Provide design consultation and standard methodology mentorship for rollout, implementation, and policy conversion during the 'pre-sales' process for strategic opportunities Ownership of advanced 'proof of concept' testing in strategic accounts either at the customer site or our lab facilities Provide advanced 'Partner SE' training for updates in our product suite Maintain a general understanding of competitor selling strategies 50-75% travel within the region Qualifications Experience as a pre-sales System Engineer Manager Experience as a Senior System Engineer or Consulting Engineering Industry knowledge of security product market trends and directional awareness of our roadmap and technology development efforts, knowledge of competitor offerings and products Knowledge of how to deliver comprehensive security solutions to Palo Alto Networks customer base Strong communication (written and verbal) and presentation skills Quota driven attitude focused on client's best solution by being a trusted advisor Additional Information The Team The channel organization at Palo Alto Networks is a strategic pillar for our continued growth within cybersecurity, and a critical component to accomplishing our mission. Channel development is an extension of the territory sales team, with an ultimate goal to train and enable our channel partners to become empowered in the use and sales of our products. Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.
