Systems Specialist

• Permanent, Full time (Part time and hybrid workingoptions may be considered)

 Since 1957, PGL has enriched the lives of millions ofchildren through exploration, exciting outdoor activities and life-affirmingexperiences. Will you join us on our adventure?

You’ll be based from our newly-refurbished support centre withinwalking distance of the picturesque town of Ross-on-Wye, benefitting fromplenty of free parking, on-site gym and a warm and supportive workingenvironment.

 
THEROLE
PGLReservations Support provides administrative and technical support to our customerfacing teams.  We are looking for aSystems Specialist to join our small and friendly team in Ross-on-Wye. 

The rolewould suit someone with an interest in IT and finance and the ability to useinitiative to solve problems.  It offers anexcellent opportunity to learn about the different systems used within PGL andto deepen understanding of IT and financial processes. 

Thesuccessful candidate will have the opportunity to manage their own workload andprioritise tasks according to business need.  They will become a key point of contact for colleagues seeking advice onfinance and technical issues. Full training on the technical aspects of therole will be provided, although previous experience of successfully handling administrativeand finance-related tasks is essential. 

This is anexciting time to join PGL as we grow and develop and while this role isnon-customer facing,  it involves workingclosely with our Sales and Customer Service teams, in a fast-paced environment.  Successful performance will have a major‘behind the scenes’ impact on customer satisfaction and the performance of thewider team.

ISTHIS YOU?

• Experience of handling and prioritising administrative and finance-related task (such as invoicing or credit control)
• Experience of dealing with high volume of enquiries from either internal or external customers
• Good problem solving skills, attention to detail and a can do attitude
• Confident using MS Office programmes (especially Word and Excel)
• Good level of numerical skill and ability to apply this to check and resolve errors on invoices and statements
  

THEPACKAGE
We are renowned for our personal development & investment in people,we are ready to support you in your career development, each step of the way!You’ll have all the training you need to be confident and successful in yourrole, be equipped with a personal development plan, and access to nationallyrecognised qualifications funded by PGL to give your career the very beststart.

Happy holidays - time to recharge and enjoy time away from the workplace. You’ll also enjoy an extra day off on your birthday!
Investing in your future – with sector leading family friendly policies and a contributory pension
Good living, for less - access to big savings and exclusive perks that span a huge range of retailers and service providers. Plus PGL discounted holidays and 20% discount in all our on-site shops
Take care of mind, body and soul - your wellbeing is top priority, so we’ve created a WELLBEING HUB for all our colleagues alongside access to Employee Assistance Program, cycle to work scheme and health cash plans.
Smart saving, affordable borrowing – access to our financial wellbeing platform for financial support when you need it. This includes easy and affordable saving and borrowing directly from your salary, plus useful guides on how to effectively manage your money.
Doing good does you good - paid time-off to volunteer your time to worthwhile causes.

PGL is committed to the principles ofequality and diversity and welcome applicants from all sectors of thecommunity. However, all PGL colleagues are required to undergo enhancedbackground checks (known as a DBS), which PGL will pay for. The DBS looks atcriminal records, so if you have a conviction related to violence, drugs orsafeguarding this could affect your application. You can find more informationon DSB checks on the gov.uk website.

For a full Job Description and Personal Specification please click here.

To apply you will need tocomplete a short application form that will ask you some key questions. Youwill then be asked to attach a CV before submitting.