Address
Form of work
SalaryService Administration Team Leader
A competitive salary between £38,000 - £40,000
Based in Watford & hybrid - commutable links nearby
Benefits include: BUPA dental and private insurance, day off for your birthday & annual eye tests.
This pivotal role promises to harness your robust management skills within a dynamic, fast-paced setting, offering a chance to lead and inspire a dedicated team. You will be stepping into an environment where your leadership is instrumental in driving the success of a service administration team. Your day-to-day responsibilities will include overseeing administrative operations, ensuring exceptional service delivery, and fostering a culture of continuous improvement. Your oversight will be crucial in streamlining processes, enhancing productivity, and ultimately contributing to the company's productivity.
You will manage a busy inbox and be required to ensure the team are responding to customers within the agreed period of time and also respond to queries when needed. You will also play a key role in ensuring the scheduling has been planned effectively for engineers, ordering spare parts, speaking with customers to arrange service and installation visits.
Required experience:
- Managed a team in a fast-paced environment
- Experience SAP and ServiceMax is desirable
- Good time management skills - essential
- Ideally experience within engineering / blue collar / fast moving sectors
- Highly organised with the proven ability to prioritise workload
In return for your expertise and dedication, you will receive a generous remuneration package, along with the chance to work within a supportive and progressive organisation. This role offers the perfect blend of challenge and reward, with ample scope for personal and professional development. Take the next step in your career journey and become an integral part of a forward-thinking company that values your contribution and supports your growth.
To express your interest in this role, please submit your CV.
