Team Leader

Summary

We have an opportunity for a Team Leader to support our Holiday Cottage Cleaners at Nymans garden, Standen House and Sheffield Park gardens.

Duration: Permanent

Hours: 15 hours per week. Days worked will vary and depend on changeovers, you will work alongside your line manager to organise rotas for yourself and the holiday operation assistants. Changeovers can occur on any day of the week including Saturdays and bank holidays. We do not offer changeovers on a Sunday. There is some hybrid working.

Salary: £11 per hour

Internally you'll be known as 'Holidays Operation Team Leader'

You'll require a drivers license and access to your own vehicle.

Interviews will be held on the 16th February 2024

What it's like to work here

To find out more about what it’s like to work within “Holidays” at the National Trust, click here to watch our video.

What you'll be doing

You'll induct new staff and support the provision of an efficient, effective and flexible service ensuring cover for changeovers, service cleans and house opening achieving very high standards of presentation; co-ordination of routine maintenance and repairs, and deal with customer queries in line with the NT Holidays Toolkit.

Health and Safety compliance and good environmental management is essential.  You'll be familiar with working to risk assessments, COSHH procedures, accident reporting, and fire safety.

Please read the role profile attached.

Who we're looking for

We'd love to hear from you if you have:

• a good understanding of the necessary standards of housekeeping, presentation and maintenance
• strong communication skills and confidence in dealing with a variety of situations, including incidents and complaints 
• ability to support and lead a team safely

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax-free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

• Independent financial advice

Click here to find out more about the benefits we offer to support you.