Team Leader

Do you want to work for a company that is growing massively and thriving within the energy efficiency sector?

This Energy Services Team Leader role is an office based position located in Wokingham, Berkshire and will oversee all the administrative activities that facilitate the smooth running of the team. Your focus will be managing the organisation of our people ensuring they deliver excellent customer service to our customers and deliver on targets.

As Team Leader for the Energy Services department, your key responsibilities will include:

• Day to day people management of the Energy Services team.
• Overall management responsibility of the administrative processes associated with the compliant delivery of ECO energy efficiency contracts.
• Provide daily reporting updates to Energy Services Manager.

• Responsible for the weekly processing and reporting of installer payments.
• Working closely with the Data Performance Analyst, providing weekly and monthly forecasting and performance reporting to the Energy Services Manager.
• Establish a close and trusted relationships with all our customers through regular contact and strong customer service.
• Support the Manager in the day to day running of the department.

What benefits are on offer for the Energy Services Team Leader role

• Excellent salary up to £36,000 per annum
• 12% annual performance bonus
• Up to 6% pension contribution
• 25 days leave, increasing to 28 days after 5 years’ service
• Electric car salary sacrifice scheme
• Regular staff events
• £600 annual personal development budget
• Laptop, mobile and full work home set-up (if required)

Success for you & key requirements are:

• You thrive in building quality, long-term relationships. You are a people person and can quickly build relationships at all levels.
• You understand the importance of company values. Fulfilling the functional elements of your role is not enough, you must live the company values through your own behaviour.
• You have experience in the management of a diverse team. An efficient and motivated team with streamlined processes.
• You enjoy travelling within the UK. A proactive approach to building relationships through face-to-face meetings, from time to time it will be necessary to go to on site meetings with customers.
• You are solution focussed. You can learn quickly. When a challenge arises, you are creative with the solution.
• You communicate clearly. You can explain anything to anyone, and you are comfortable communicating in writing, on the phone and presenting to a team
• You enjoy being part of a team. You will roll your sleeves up when required and support others when needed. You enjoy being well-organised and self-sufficient, but you can bring everyone along with you.