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SalaryA leading, independent consultancy is seeking a Team Leader to join their Central Support Administration Team. Working alongside one other Team Leader to oversee a team of circa 10 Pension Administrators, this is a great opportunity to really enhance your career.
Within the role you will be working as part of the on-site central support team, providing administrative support for the Pensions Administration department along with taking responsibility for staff development and the organisation and prioritising of central support work for the team.
Offering amazing benefits, an inclusive environment, the opportunity to upskill and learn, along with lots of fun socials, free parking and hybrid working, this is truly is a great place to work.
Your daily remit:
- Managing all aspects of people management, from performance to absence management; (including any approved leave – ensuring there is appropriate cover prior to authorising)
- Managing staff development and ensure staff remain motivated, challenged with appropriate workloads and that they receive the appropriate training and guidance
- Carrying out formal annual summary (appraisal) and regular check in and be accessible and approachable for all team members
- Anticipate areas where problems are likely to arise on the basis of past experience and implement preventative measures e.g., daily and scheduled work in progress, checking and monitoring internal SLA’s and where the team may have struggled in the past, flagging with managers where needed
- Take a proactive role in recruitment on the team. Identify suitable candidates and carry out interviews
- Work collaboratively with the London team and making resources available to provide cross location support if needed
- Ensuring that all work is being logged in/out accurately and promptly, regular tasks are identified for each client and planned for
- Identifying daily priorities and allocate work accordingly
- Planning scheduled long term tasks, including overseeing the agreement of a plan of action with relevant parties and monitoring progress, ensuring there is appropriate communication with all relevant parties
- Complete a weekly report for the management team
- Ensure that timesheets are submitted promptly by the team and, where appropriate, are reviewed prior to submission
They are looking for someone with prior experience in an administrative role ideally in a Team Leadership position who is well-organised and personable and able to work well as part of a team. Experience of staff appraisals, managing rotas, recruitment and work scheduling is ideal for this role, ideally from within a corporate environment.
