Team Member

Overview:

We're looking for some talented Team Members to join our dynamic team at Salt & Pepper. We're a fast paced, casual dining restaurant in Manchester City Centre, specialising in grab and go modern Asian dishes.

As a growing, independent business, we're looking for open-minded people with a drive to deliver excellence in what they do, as well as brilliant personalities who can work well in our diverse team.

The Team Member duties are split into two sections - Front of House and Back of House. Both sections are within the kitchen, however, the duties can differ. We have vacancies for both sections, and cross training is provided if you would want to learn both.

Duties:

FOH
- Provide exceptional customer service by assisting guests with orders and inquiries
- Maintain cleanliness and organisation in the dining area and kitchen
- Uphold food safety standards at all times
- Pack orders with speed, efficiency and presentation
- Manage Uber orders following our provided system
- Co-ordinate with BOH team to prepare and pack cooked food in an orderly and timely manner.

BOH
- Prepare and cook dishes to the require standard and specifications
- Manage a primary section on the line - Sections: Grill, Fryers, Woks
- Maintain cleanliness and organisation of the kitchen and BOH areas
- Uphold food safety standards at all times
- Complete orders with speed, efficiency and quality
- Co-ordinate with FOH team to cook orders in an efficient and timely manner.

Requirements:
- Excellent customer service (mostly FOH but useful for BOH too as it's an open kitchen)
- Strong communication skills
- Fast learner with the ability to work quickly in a fast paced environment and handle multiple responsibilities.
- Excellent team working skills.
- Previous experience in a similar role is preferred but not necessary.
- Basic knowledge of food hygiene - Level 2 health and safety training will be provided.
- Drive for excellence and a willingness to learn.
- An interest in food and ability to recognise quality after training of our standards.

As compensation, we offer:
- Competitive hourly rate, starting at £11.44. Regular pay rise assessments and training provided, allowing you to earn up to £14.00p/h
- Employee of the quarter bonus
- Secret Shopper bonuses
- Short shifts, with no late evenings. Latest finish - 7pm.
- No clean downs: For those with experience in a kitchen environment, you will be familiar with the daily clean down. We outsource this to a professional company as we want to ensure our Team Members can uphold focus and excellence during service hours, without the tiring aspects of cleaning down the kitchen. We also recognise the demanding and tiring nature of kitchen work (particularly as ours is extremely fast paced), and want to promote a great work-life balance without working late into the evening.
- 50% Employee Discount
- Free meal on shift
- Uniform provided
- A dynamic, young and welcoming team
- Progression and leadership opportunities
- Extremely hands-on founders and managers - they work with you on the line.

At Salt & Pepper, we embody an unwavering dedication to excellence and a commitment to delivering the utmost quality, all at a reasonable price point. Within our bustling kitchen environment, speed and efficiency are paramount, making it an ideal fit for Team Members who thrive under pressure and share our passion for excellence. We prioritise the cultivation of essential skills like teamwork and multitasking as they have a vital role in fostering personal and professional growth. Whether you're embarking on a culinary career or pursuing diverse aspirations, we aim to equip our Team Members with invaluable skills that will serve them well in any endeavour they undertake.

If you're a high performing and quick learning individual who's interested in producing excellence in their endeavours, be it personal or professional, we'd love to hear from you!

Job Types: Full-time, Part-time

Pay: £11.44-£14.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount
• Referral programme
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Performance bonus
• Tips

Experience:

• Food preparation: 1 year (preferred)
• customer Service: 1 year (preferred)

Work Location: In person

Reference ID: Team Member