Team Member

Job Title:

Team Member/Barista

Job Description:

As a barista, you will be responsible for providing exceptional customer service while preparing and serving a variety of coffee beverages and other menu items in a fast-paced environment.

Your duties will include:

Customer Service:

Greeting customers with a friendly demeanor, taking orders accurately, and providing recommendations based on customer preferences.

Coffee Preparation:

Skilfully preparing espresso-based beverages and specialty drinks according to established recipes and standards.

Quality Control:

Ensuring the quality and consistency of all beverages by properly calibrating equipment, monitoring brewing temperatures, and maintaining cleanliness and organization of the workstation.

Menu Knowledge:

Familiarising yourself with the coffee shop's menu offerings, including seasonal specials, and effectively communicating menu options to customers.

Cash Handling:

Operating the cash register, processing transactions accurately, and handling cash and credit card payments efficiently.

Cleaning and Maintenance:

Maintaining cleanliness and sanitation standards throughout the coffee shop, including the brewing area, equipment, and customer seating areas.

Stocking and Inventory:

Monitoring inventory levels of coffee beans, syrups, and other supplies, and restocking as needed to ensure smooth operations.

Team Collaboration:

Working collaboratively with other Team Members to ensure excellent service, supporting coworkers during busy periods, and communicating effectively to maintain a positive work environment.

Adherence to Policies:

Following all company policies and procedures, including health and safety regulations, food handling guidelines, and customer service protocols.

Qualifications & Experience :

Previous experience in a similar role preferred but not required; training will be provided. Strong customer service skills with a friendly and approachable demeanor. Ability to work in a fast-paced environment while maintaining attention to detail and quality. Excellent communication and interpersonal skills. Flexibility to work a variety of shifts, including weekends and holidays. Basic math skills for cash handling and transaction processing. Knowledge of coffee brewing techniques and espresso machine operation is a plus.

Physical Requirements:

Ability to stand for extended periods and move swiftly between tasks. Capability to lift and carry up to 30 pounds. Stamina to work in a high-energy environment for the duration of shifts.

Benefits:

Competitive hourly wages with opportunities for tips. Employee discounts on food and beverages. Opportunities for advancement and career growth within the company. Positive and supportive work environment with a focus on teamwork and collaboration.

Join our team and be a part of creating memorable coffee experiences for our customers every day!

Apply now to become a valued member of Oscars Coffee.

Job Type: Part-time

Expected hours: No less than 16 per week

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Store discount

Schedule:

• Day shift
• Weekend availability

Supplemental pay types:

• Tips

Application question(s):

• Do you have previous experience working in hospitality?

Work Location: In person