Team Secretary

My client is a leading real estate agency situated in the vibrant Maida Vale area of London. Their team is dedicated to providing exceptional service to clients seeking to buy, sell, or rent properties in this desirable location. They pride themselves on professionalism, expertise, and commitment to exceeding client expectations.Job Overview:We are seeking a highly organised and proactive Team Secretary to join our dynamic team. The ideal candidate will be responsible for providing comprehensive administrative support to our sales and lettings teams, ensuring the smooth and efficient operation of the office.Key Responsibilities:

• Act as the first point of contact for clients, both in person and over the phone, providing excellent customer service and addressing inquiries promptly.
• Manage the office diary, schedule appointments, and coordinate meetings for the sales and lettings teams.
• Assist in the preparation of property listings, including drafting property descriptions, uploading photos, and creating marketing materials.
• Coordinate property viewings and liaise with clients, vendors, and landlords to arrange appointments.
• Handle incoming and outgoing correspondence, including emails, letters, and packages, and ensure timely responses.
• Maintain accurate and up-to-date records of client information, property listings, and transactions using our internal database systems.
• Assist with administrative tasks such as filing, photocopying, scanning, and data entry to support the smooth operation of the office.
• Coordinate with external suppliers and service providers as needed, such as photographers, contractors, and cleaners.
• Assist with ad-hoc projects and tasks as assigned by the office manager or senior team members.

Requirements:

• Proven experience in a similar administrative role, preferably within the real estate or property industry.
• Excellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
• Strong attention to detail and accuracy in data entry and record-keeping.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook) and experience with database management systems.
• Outstanding communication and interpersonal skills, with a professional and friendly demeanour.
• Ability to work effectively both independently and as part of a team in a fast-paced environment.
• Proactive approach to problem-solving and ability to handle multiple tasks simultaneously.
• Flexibility to adapt to changing priorities and willingness to take on new challenges.
• Knowledge of the Maida Vale property market and surrounding areas is advantageous but not essential.

If you have the relevant skills and personal attributes required for this role and are currently looking for the opportunity to expand your skills and experience in the property industry, then please do not hesitate to contact me. Either reply to this advert, or email me directly

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