Team Supervisor

Team Supervisor- The Elms 

Shrewsbury, Shropshire

£26,194.96 per annum 

37.5 hours per week 

About the role

It is the responsibility of the Team Supervisor to organise and manage the day to day running of the service provisions through the two service contracts and the organisations policies and procedures. It is the responsibility of the Team Supervisor to support the Registered Manager/ Service Lead in achieving the aims and objectives of the service and organisation. To assist the Registered Manager to develop and grow the services, maintaining financial viability.

Team Supervisor - Roles & Responsibilities include:

• Leading the team in a flexible, responsive service which operates in a timely and person centred manner
• Provide day to day supervision of the team, including carrying out formal supervisions, appraisals, team meetings, and performance and absence management, including recruitment
• Supervise the team performances against contract stipulations and other key performance indicators, meeting all regulatory standards for allocated services and updating quality and performance toolkits
• To ensure the health, wellbeing and safety of vulnerable adults, young people and children in line with safeguarding regulations
• Play an active role in the on call, out of hours and safeguarding rotas as and when required
• Manage key working caseloads needs, care planning, risk assessments and reviews
• To complete internal quality audits including spot checks, service audits and ensure compliance with expected standards and legislation. Feeding back findings to Registered Manager and agree actions to be completed
• Lead the health and safety within areas of responsibility
• Complete risk assessments and take action on any identified risks
• Effective record keeping using the organisations ICT systems and records

The benefits;

• 34 days annual leave, plus the option to purchase up to 5 additional days
• Birthday leave
• New Home leave
• Life assurance (3 x salary)
• Employee Assistance programme
• Employee Wellbeing programme
• Flexible Working options

About You

We are looking for someone with experience of working with a socially excluded group and with knowledge of mental health issues to work with vulnerable customers. Have experience in a leadership role. You must be able to work on a shift rota which includes evenings, sleep-ins, weekends and bank holidays. To work in conjunction with other Team supervisor within both of our Shropshire Rehabilitation services.

We are seeking to attract a highly motivated, enthusiastic professional with a strong passion and commitment to mental health recovery work who can work within a psychologically informed multi-disciplinary team model.

The successful individual will enable the team to develop their skills, demonstrate your commitment to providing a visible, consistent, supportive management approach, acting as a positive role model, working with an experienced multi-disciplinary team and enhancing support of people who access the service.

What we are looking for in you:

• A calm, adaptable, enthusiastic and organised person.
• Experience in mental health needs, autism and learning disabilities.
• Experience in supporting individuals with behaviours of concern.
• Experience in a range of different support environments.
• Be a fun caring person who can adapt to the different support needs of our customers.
• Be a committed individual who also has good communication skills and the ability to communicate in different ways.
• Demonstrate the ability to work as part of a team with customers, their families, colleagues and other professionals in a proactive manner.
• Flexibility with working hours and shift patterns.

Experience:

• Management/Supervisory experience in a similar setting, with mental health background
• A full understanding of CQC and National Social Care standards
• Excellent organisational skills
• The ability to lead and supervise others
• Level 3 qualification in health and social care or equivalent

Trident Group has over 60 years’ experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 750 staff, works with over 150 volunteers and provides training places and apprenticeships for many more. The Group has an annual turnover of more than £37m and owns assets close than £190m.

The Group consists of;

• Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
• Trident Reach, which is a registered care and support charity delivering person-centred care and support services. These services include supporting people within registered care, domiciliary care, people with learning difficulties, those with mental health needs, young people at risk, older people, BME groups, people at risk of being homeless, those seeking employability, education and training opportunities and those fleeing domestic abuse.

Trident offers their employees learning and development opportunities and wants to invest in their development and career growth. Through our apprenticeship scheme, we offer various courses in areas that will help support employees within their roles.

We celebrate Equality, Diversity, and Inclusion and as a person-centred organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.

As a Disability Confident Committed Employer, we have committed to:

• ensure our recruitment process is inclusive and accessible
• communicating and promoting vacancies
• offering an interview to disabled people
• anticipating and providing reasonable adjustments as required
• supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
• at least one activity that will make a difference for disabled people

Applying

All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert.

All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.

Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).