Team Support Officers

Team Support Officers
Salary: £23,258 to £26,901
Closing date: 15/07/2024, 16:00

Join the Welsh Government as a Team Support Officer!

Are you ready to make a difference for Wales?

We currently have a variety of exciting opportunities for Team Support Officers available across several departments. Our Team Support Officers play a crucial role in ensuring the success of our Programme for Government, helping to achieve the best outcomes for the people of Wales.

Why join us?
• Make an Impact: Your work will directly contribute to the success of the Welsh Government’s objectives.
• Smart Working: Enjoy a flexible blend of home and office-based working that fits around your commitments and business needs.
• Nationwide Opportunities: Work at the office nearest to your home. Locations include Newtown, Llandrindod Wells, Caernarfon, Aberystwyth, Llandudno Junction, Carmarthen, Cardiff, Swansea & Merthyr Tydfil
• Receive 31 days annual leave (in addition to public and privilege holidays), along with membership of the Civil Service Pension Scheme.
• Access exceptional learning and development opportunities, employee wellbeing schemes and other non-pay benefits including a Cycle to Work Scheme – see our Employee Benefits Package to find out more.

As a Team Support Officer, you’ll be at the centre of our operations, ensuring that things run smoothly and efficiently.

Here’s an idea of what you’ll be doing:

Your Responsibilities:
• Customer Communication: You’ll engage with various customers, organisations and suppliers, handling queries face-to-face, by email and over the phone.
• Meeting Support: You’ll provide essential support at internal

and external meetings, including setting up agendas, scheduling appointments and taking notes.
• Drafting Documents: You’ll write documents and letters

that are clear and professional.
• Event Planning: You’ll arrange and coordinate events and

ensure things run smoothly.
• Data Management: You’ll handle spreadsheets and databases with precision and accuracy.
• Financial Processing: You’ll process financial payments, ensuring timely and accurate payments.
• Collaborating with Others: You’ll work closely with other teams

within your business area as needed to support operations.

What We’re Looking For:
• Team Player: You collaborate well with colleagues, working with others towards common goals.
• Deadline Driven: You can meet deadlines with little supervision, demonstrating your reliability and efficiency.
• Flexible: You are willing to take on various tasks as new challenges arise.
• Confident Communicator: You can communicate effectively, both verbally and in writing.
• IT Proficient: You are comfortable using IT tools and have strong digital skills.
• Numeracy & Literacy: You possess a good level of numeracy and literacy skills.