Technical Administrator

In the role of Technical Administrator your duties will include:

• Supporting the Network Occupancy Manager in street works management, abnormal loads management, temporary and permanent traffic order management, highway regulatory and enforcement management & Special Events Co-ordination and Planning
• Providing administrative support
• Assist the Manager and Team with associated function
• To administer and manage records and data
• Recording, distribution and monitoring of technical advice from service providers
• To be the principal point of contact
• Assisting in the preparation of information required for internal and external reports
• To attend meetings as required
• Design, implement, develop and maintain administration systems, including filing, storage and retrieval, to meet service specifications and ensure that all work is undertaken to a high standard
• Construction sites visits
• Deal with enquiries from the general public
• To deal with complaints and enquiries in a courteous and professional manner.
• Undertake any other reasonable duty which corresponds to the salary level and responsibility level of the job

To be successful In the role of Technical Administrator you will need:

• Good communication skills
• Display personal initiative and the ability to deal with people in a courteous, sensitive and professional manner
• Ability to prioritise work and respond positively to tight working deadlines5 GCSE’s (Grade C or above) including, English and Mathematics (or equivalent qualifications)
• Experience of technical administration in a busy office environment
• Experience of dealing sensitively and diplomatically with queries and complaints by members of the public, contractors and elected members.
• Knowledge of ISO9001 Quality Management Systems
• Knowledge of financial systems for ordering / invoicing               
• IT
• Excellent organisational skills
• Ability to work as part of a team
• Be able to undertake basic calculations and data analysis, and be able to produce basic reports for management
• Full UK licence          

This is a full time temporary role for at least 6 months, working Monday – Friday but will require occasional working outside normal office hours. On an hourly rate of £14.88 plus holiday pay & pension.