Technical Architect (VoIP & Cloud Communications)

The role of a Technical Architect (VoIP & Cloud Communications) to join a Global Network Operations & Engineering team. To navigate complex technological landscapes and devise solutions.

Be responsible for the implementation & configuration of projects leading a team of VoIP engineers. A variety of project activities from design, deployment and remediation as well as supporting escalated complex Carrier / Telephony issues.

Client Details

Our client is a pioneer in the Technology & Telecoms industry, boasting a substantial employee base spread across multiple global locations. They are committed to delivering innovative solutions that revolutionise the way businesses operate, and they maintain a strong market presence through their robust and scalable technological offerings.

Description

A successful Technical Architect (VoIP & Cloud Communications) will be:

• Developing and implementing high-level technology strategies that align with business objectives.
• Providing expert guidance to the technology team and stakeholders on technology architecture and infrastructure.
• Driving technology projects to successful completion, ensuring timely delivery within budget constraints.
• Collaborating with team members to design and implement innovative technology solutions.
• Ensuring technology systems and procedures lead to outcomes in line with business goals.
• Keeping abreast of the latest industry trends and advancements in technology and telecoms.
• Managing and optimising technology budgets and timelines.
• Ensuring all technology practices adhere to regulatory standards.

Technical Skills Required:

• Advanced knowledge of open source telecommunications software such as Kamailio, Asterisk & FS
• Strong knowledge of SIP, SDP, RTP & SRTP
• Deep knowledge of Linux systems, networking and tools
• Understanding of standard audio codecs and troubleshooting media sessions
• VoIP systems built on Kamailio
• Scaling Cloud Communications systems & infrastructure
• Experience designing, troubleshooting and configuring VoIP systems
• Demonstrated expertise in VoIP engineering and administration
• Robust troubleshooting abilities and adept problem-solving skills within VoIP environments.
• Experience with SBC, PBX for real time communication applications
• Experience developing, deploying and operating VoIP monitoring, reporting and alerting systems.
• Linux/Unix understanding and ability to navigate through a system, review logs, etc.
• Experience with virtualization and cloud computing
• Experience of both Carrier and UC & C Networks
• Understanding of general networking ideally Cisco routing and switching
• Linux and Database knowledge highly desirable
• Designing, configuring, and troubleshooting VoIP systems
• Implementing and optimizing open source based VoIP solutions - Redhat / CentOS / Ubuntu
• Collaborating with cross-functional teams to integrate VoIP systems with existing network infrastructure
• Providing technical expertise and support for VoIP-related issues
• Contributing to the development of innovative VoIP solutions and services

Profile

A successful Technical Architect (VoIP & Cloud Communications) should have:

• Strong verbal skills (including presenting) to be able to articulate the value of Cloud Communications at multiple levels
• Excellent written communication skills for design, planning, and project documentation
• Confident, credible, and authoritative demeanour - to 'shape' a project and influence customers and stakeholders
• Experience dealing with customers and business stakeholders, at all levels
• Ability to work as part of a team across the time zones
• Ability to manage more than one project at a time
• Ability to knowledge share amongst the wider technical teams

Desirable Experience and Qualifications

• 5+ years experience in Senior Voice Engineer / Architect Role
• MS700 /MS720 /MS 740
• SBC vendor qualifications (Dialogic , Ribbon)
• Experience working with global multi-national carriers
• Proven track record in a Senior role

Job Offer

• Hybrid working, ideally you will be based near Bristol or Cardiff but we welcome applicants with right to work in UK and open to travel when required.
• An attractive annual salary ranging between £75,000 - £85,000.
• Generous holiday leave and other benefits to ensure work-life balance.
• A culture that values innovation, collaboration and professional development.
• The unique opportunity to shape technology strategies in a leading company in the Technology & Telecoms industry.