We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
- Assessing liability and setting and maintaining reserves in accordance with client service level agreements and client “key performance indicators”.
- Investigation of merits of third party claim.
- Telephone and correspondence negotiation with third parties, third party insurers and third party representatives to agree settlement in the quickest possible time.
- Capture of third party personal injury, hire and repair.
- Instruction of own repair, hire provision, loss adjusting and investigation support partners.
- Working on and with the on line “RaPID Claim Settlement Portal”.
- Valuing General and Special Damages claims in Third Party Personal Injury Claims.
- On all own handled claims ensure full compliance with all office protocols, client service level agreements and client “key performance indicators”.
- Achieving on all own handled claims 100% data integrity compliance on the office case management system.
- Working within and supporting the team to achieve and maintain full compliance with all office protocols, client service level agreements and client “key performance indicators”.
- Instructing and liaising with client panel solicitors on litigated claims.
- Full compliance on all financial transactions with the client service level agreements and client “key performance indicators” and The Solicitors Accounts Rules.
- Handling the higher value/complex/client sensitive third party motor claims.
- Acting as a technical and procedural referral for Claims Handlers.
Qualifications:
- 5 Years Third Party claims handling in a legal / insurance/ claims management environment to include third party personal injury claims.
- Demonstrable self-motivation and initiative.
- Ability to work independently as appropriate but within a defined structure and to work effectively with Peers and Managers.
- Able to display clear communication skills
- The willingness to accommodate unexpected situations with flexibility in working extra hours, etc.
- In order of preference:
- 5 GCSEs including English and Maths; all at grade C or above (or equivalent)
- A Law degree/ Insurance Qualification (or equivalent)