Address
Form of work
SalaryTechnical Customer Care Specialist
£24k - £27k
Milton Keynes
Hybrid
Full time
Are you someone who has excellent customer service skills, with an interest or background in tech?
We are recruiting for an exciting opportunity for a friendly, hardworking and tech savvy individual to join our client in Milton Keynes. A successful candidate will have the chance to be a part of a fun and hardworking team; assisting customers to resolve their tech queries and problems.
The perfect candidate will have a passion for helping others and be driven for success; with a keen interest in tech.
Key Responsibilities
- Answering inbound calls and queries from customers
- Offering support and troubleshooting tech queries
- Providing excellent customer service
- General Administration tasks
- Updating customer details
- Working through tickets and emails
- Speaking with customers over the live chat function
Key Skills
- Excellent written and verbal communication skills
- Tech Savvy
- Basic computer skills - Microsoft, Email, Systems
- Empathetic and caring nature
- Friendly and approachable
- High attention to detail
- Hard working
- Ability to problem solve
If you think this role could be right for you, please apply here.
