Technical Delivery Manager

JOB TITLE: Technical Delivery Manager

SALARY: £61,641 - £68,490

LOCATIONS: Edinburgh

HOURS: Full time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Edinburgh location.

About this opportunity:

This is a fantastic opportunity for a skilled and proactive Technical Delivery Manager to become a key part of a diverse team and play a crucial role in being responsible for the coordination, integration and delivery of technical components that requires cross-cutting engagement across multiple teams and third parties.

You'll work closely with our Product Owners, Engineering, Infrastructure and Enterprise/Solution Architecture specialists to ensure change is delivered and any blockers/risks are managed. The ideal candidate should have a proven background in IT project management/change delivery and possess superb communication and problem-solving skills.

About us

We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive

Key responsibilities

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• Uses technical expertise to develop the sequence for technical integration related tasks in collaboration with the PO and Principal Engineers / Engineering Leads and aligned to the Lab backlog.

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• Catalogues and manages technology dependencies between the lab and other teams

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• Coordinates the implementation events across shared infrastructure; leads on the SI process, coordinating parties to get the change over the line.

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• Works with stakeholders outside of the lab to ensure interlock to enable the lab to deliver at pace, including how to consume infrastructure components provided by other platforms or (within Enabling Platforms) how to make the products delivered by the Labs consumable in a self-served manner.

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• Collaborates with Labs Leadership and Product Owners Team to plan and prioritise technical integration related tasks which are often infrastructure led in nature

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• Identifies blockers to delivery by proactively monitoring, trouble shooting and diagnosing technical issues, escalating to product owner(s) / lab leadership where required.

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• Acts as interface between the supplier (3rd Party) and key business stakeholders supporting the management of delivery of underperformance

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• Manages complex and high-risk implementations requiring integration between multiple parties (internal/external) to ensure safe delivery

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• Provides expertise for governance activity owned by the Product Owner

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• Enable the delivery of technology risk and control improvements

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What you'll need

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• Experience of Agile project delivery and confidence in application of Agile

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• Proactive and pragmatic approach

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• Excellent interpersonal skills

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• Strong stakeholder and relationship management skills (internal & external)

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• Financial Services experience

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And any experience of these would be really useful

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• All change will follow a prescribed Agile way of working, creating consistency around how we work, how we escalate which requires a successful candidate to have experience of working in agile teams.

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• There has been significant work undertaken to modernise legacy pensions applications. It is therefore desirable for the successful candidate to have knowledge of containerised microservices architecture and public cloud platforms/infrastructure.

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About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

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• A generous pension contribution of up to 15%

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• An annual bonus award, subject to Group performance

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• Share schemes including free shares

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• Benefits you can adapt to your lifestyle, such as discounted shopping

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• 30 days' holiday, with bank holidays on top

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• A range of wellbeing initiatives and generous parental leave policies

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Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.