Technical Officer

Our client is looking to appoint a Technical Officer initially on a temporary basis for approximately 12 weeks. This is a full time role, 35 hours per week Monday – Friday.
Role summary:
Contribute to the successful delivery of the repairs and void service.
Ensure tenants receive a high-quality service and works are delivered in compliance with health and safety, EESSH, SHQS and other regulatory standards.
Day to day management of contractors to ensure service delivery within set standards.
Duties include:
Contribute to the successful delivery of the repairs and Void service across homes, buildings, and property holdings.
Ensure Compliance with Health and Safety Requirements and other regulatory requirements including EESSH/SHQS.
Management of contractors to ensure service delivery within set standards.
Contribute to the delivery of planned and cyclical programmes of work.
Undertake Stock Condition Surveys of Void Properties.
Ensure that all tenant interaction is recorded on the CRM system.
Inspections of properties, providing and recording inspection reports and consequent opinions and advice.
Providing opinions and advice and support in procuring and delivering works.
Ensure Minor and Major Void works are completed within set timescales, works are of a good quality demonstrate value for money.
Attend weekly void meeting and work to reduce void times.
Ensure all compliance checks are completed prior to handover.
Ensure that contractors have suitable Risk assessments and Method Statements in place and are compliant with Health and Safety.
Contribute opinions and advice on matters relating to sustainability.
Work with tenants who report Damp and Mould Issues.
Provide support and guidance, order repairs and monitor progress thus ensuring high levels of satisfaction.
Attend monthly contract meetings with contractors and monitor progress against KPI’s.
Ensuring contractors provide timely and accurate updates on the progress of works.
Pre and post inspect planned and cyclical works and attend contract meetings as required.
Check all component replacement data reflects the condition and year due for replacement on the planned programme.
Contribute to the creation and maintenance of accurate, coordinated and up to-date asset records.
Reports and inspections are to be completed electronically using templates held on the handheld devices.
Contribute to the on-going development of IT systems.
Day to day administration tasks and duties including letter writing, updating systems, filing, report writing and preparation of specifications and tenders as required.
Person Specification:
Educated and experienced in a building related discipline.
Trade qualification or construction related qualification.
Excellent organisational skills.
Excellent written communication and report writing skills.
Good ICT skills (Microsoft 365, Project, PowerPoint, Word, Excel and online and cloud based applications).
Ability to prioritise and manage a diverse workload.
Ability to work within and multi-disciplined professional teams.
Ability to create and manage budgets and reporting.
Ability to understand bills of quantities, building contracts, technical drawings and specifications.
Contributing to building, maintenance and repairs programmes.
Minimum of 3 years’ experience in a construction related post.
Experience of delivering a customer focused service
Knowledge of Building technology, regulatory environment for social housing and health & safety legislation.
Personal attributes
Values good governance.
Acute awareness of importance of disciplined record keeping.
Professional, calm and confident manner.
Comfortable in working in and leading multi-disciplined teams.
Innovative and pragmatic problem solver with negotiation skills.
Strong commitment to ESG.
Additional
Ability to travel within the Highlands and occasionally outside the Highlands.
Flexible with regard to working hours.
Full driving licence.
Desirable/not essential
HNC or HND education.
Professional membership of building related industry body.
Supplemental housing qualification.
Knowledge of current building regulations and planning requirements.
Knowledge of CDM/Health and Safety regulations.
Knowledge of legislation affecting registered social landlords, including SHQS and EESSH
Experience within housing sector.
Repairs and Voids experience.
For more information please respond by email or contact Castle View Personnel on 01463 230 200.
Castle View Personnel (Inverness) Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
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