Technical Product Manager

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Technical Product Manager

Location: Dublin, London, Copenhagen

Main purpose of the role

In the Payments Product Team, we are looking for a Technical Product Manager to work with our technology & product teams to deliver Open Banking solutions that simply work. Our division executes on our strategy to build the future of financial services with a focus on convenience, automation and personalization. The division has full end-to-end responsibility for building high-quality payment and data products for each of our customer segments within Open Banking. Your colleagues will be best-in-class developers and Product Managers. Our efforts are structured around small squads of 3-6 developers with Product Managers and key functional units such as operations, business analytics and compliance to support the teams. The ideal candidate is passionate about both understanding the customer and the business, while working with technology teams to deliver outstanding solutions.

Overview

We develop our products based on business needs, market opportunities and technology trends - and at the intersection of the Product and Engineering teams, you will own your own epics and drive the deliverables from specification over implementation and into production. This is where we need you to coordinate between highly interdependent teams of Developers, Product and internal customers to define the details behind the business requirements and clear any impediments.

Responsibilities

1. Elicits and decomposes business requirements into platform requirements and user stories in cooperation with the engineering team
2. Own and manage product documentation ensuring features and associated documentation are clear and easily consumable by the respective target audiences
3. Improve team processes that accelerate delivery, drive innovation, lower costs and improve quality.
4. Continuously monitor the feature development at feature level adjusting throughout implementation as needed
5. Review product demos against acceptance criteria for the feature-set
6. Prepare launches and monitoring performance, adoption and operational health for the feature set
7. Support and participate in the daily operations and iterations around our existing product portfolio

Key Experience & Competencies

Essential:

• You are extremely organised, detail oriented, and able to manage multiple priorities effectively. Sound analytical skills are essential, i.e. the ability to take high level requirements and drill these down into detailed functional requirements under your own initiative.
• You can facilitate requirements gathering for complex applications by working with stakeholder and development team lead for the creation, analysis, and elaboration of high-quality user stories to guide development and QA
• You are self-motivated with a proven track record of delivering success within a team environment.
• Comfortable working at a detailed level with interface specifications and doing related data mappings to and from APIs
• Experience with agile methodologies
• Excellent English skills verbally as in writing

Desirable:

• Understanding of the Financial Services Industry, payment infrastructure and the payment ecosystem is a bonus, but not essential

We value teamwork, and therefore it is key for us to be able to meet regularly.

Office: Position can be located in London, Dublin, and Copenhagen

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

1. Abide by Mastercard's security policies and practices;
2. Ensure the confidentiality and integrity of the information being accessed;
3. Report any suspected information security violation or breach, and
4. Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.