Company

Honey WellSee more

addressAddressMotherwell, North Lanarkshire
CategoryCustomer Service

Job description

Deliver business value through Right and Fast partnership

Technical Sales Co-Ordinator

As a Technical Sales Co-Ordinator at Honeywell, in the North East and Scotland region, you will be responsible for working closely with the field service team and the customers on their needs, sharing knowledge about Honeywell solutions to improve efficiency and focusing on complex reactive quotations ensuring technically compliant quotations are provided to the customer. This will be a field-based role with an expectation of travel to customer sites or Honeywell offices in the region

With over 125 years of proven building solutions, Honeywell is building ecosystems that put the occupant at the center and fostering environments of efficiency, productivity, and collaboration. Honeywell customers have saved $6B in Energy & Operational Savings since 1979 and we have completed approximately 6,000 guaranteed efficiency projects for our customers.

Transform the way buildings operate to be safer, more productive and more energy conscious.

Key requirements

  • Provide customer support, verify customer information, create estimates, do customer follow-up, and proactively search for opportunities to sell
  • Apply technical knowledge of building technologies, such as Building Management Systems (BMS), Fire or Security systems during all stages of the project to ensure the offering meets the customers needs and is compliant
  • Support Field Service Professionals (FSP), Field Service Supervisor’s (FSS) with proposal generation for medium-high complex opportunities and support engineering teams in the field to ensure 100% completion of the works required
  • Sends proposals to customers and follows up for feedback and their approval/order to proceed, maintain contact throughout project cycle including post work completion in regard to finances and invoicing
  • Build and maintain relationships with customers to drive improvements in customer experience, achievement of revenue & margin targets and customer satisfaction.

Key skills and qualifications

  • Experience within the building technologies industry relating to Building Management Systems, Fire or Security systems service maintenance and installation/commissioning
  • Technical understanding of Fire and Security Systems or Building Management Systems (preference for both)
  • Experience of generating technical quotes/proposals to customers and securing business from these actions
  • Demonstrate excellent communication skills at all levels, both inside and outside of the business coupled with interpersonal & relationship building skills
  • Commercial awareness, having operated in a financially motivated environment

Our offer

  • A culture that fosters inclusion, diversity and innovation
  • Market specific training and on-going personal development
  • Competitive Salary and benefits
  • Opportunity to join a fast growing ever changing Global organization providing world class products and services to our customers

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!

#TheFutureIsWhatWeMakeIt

Additional Information

  • JOB ID: HRD226958
  • Category: Customer Experience
  • Location: Newhouse Industrial Estate, Block 1A,Motherwell,NORTH LANARKSHIRE,United Kingdom
  • Nonexempt
Refer code: 3362723. Honey Well - The previous day - 2024-05-18 12:08

Honey Well

Motherwell, North Lanarkshire
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