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SalaryKeepmoat is a fast growing top 10 UK housebuilder. We design and build quality homes, creating places where people want to live.
We also build great careers here at Keepmoat and we recognise that when our people grow, we do too. That is why we offer our employees competitive salaries and a fantastic benefits package including for this role a company car or car allowance, employee private healthcare, agile working, 25 days holiday plus all bank holidays (with the option to buy up to 5 additional days with our smart holidays scheme), exclusive offers and discounts and volunteer days. Full details of our benefits package can be found here.
We have a fantastic opportunity for Technical Services Manager to join us, based from our Head Office in Doncaster with agile/hybrid working. Reporting into the Head of Technology and Cybersecurity, the successful candidate will be a key member of the operational IT and Digital leadership team and should be a strong, technically capable and service focused individual. Responsible for the oversight, delivery and management of the technology services landscape and platforms; they will be closely working with users and vendor matrix teams to ensure the technology is appropriately scoped, monitored, patched, protected, supported and available to the business during core operating hours.
We rely on strategic partners (third party partners and vendors) to deliver key, technical, business services. Where the support of third-party partners and vendors, is required, it is expected that the Technical Delivery Manager will effectively own and manage these relationships and engagements.
This role has direct accountability for the technical, field services function, so should therefore be capable of leading, managing and developing a team of engineers appropriately, to ensure a timely and quality response to all business requests, incidents and problems that arise through the service delivery function are managed appropriately. They will also have experience with matrix management, ideally managing virtual, third-party teams.
We are looking for someone who fits with our core values here at Keepmoat; a good mix of strategic and operational; they will be passionate about technology and delivering exceptional service, acting as a positive role model and leader for their team. They will be collaborative with the ability to manage multiple suppliers, as well as working closely with internal stakeholders to ensure solutions and changes are delivered to meet business needs. They will have the ability to be creative and forward thinking in their approach, attending technology forums to help drive innovation within the function. They will use their communication skills in a straightforward way to ensure they develop and maintain positive relationships at all levels.
The successful candidate will have a strong background in operational support and/or service delivery. They will have experience working within a management position and be willing and able to travel to different sites as required. Experience within the housebuilding/construction sectors would be desirable.
If this sounds like you, please apply now. As the above is not an exhaustive list of responsibilities, for more information including a full job description and person specification, please contact us.
