Technical Specialist

Job Title: Technical Specialist

Location: Cheltenham, London or Ipswich

Due to the sensitive nature of this role you will be required to have DV (Developed Vetting) level Security Clearance (https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels). An allowance of £5k per annum will be payable monthly while you hold this DV and continue to work in a role that requires that level of security clearance. The terms of this allowance will be made available if you are successful in being recruited into this role.

Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses.   We deliver vital work at scale, with real breadth and impact. We connect for good.

You'll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued.

Why this job matters:

As one of our Technical Specialists, you will be taking the lead in a diverse, fast-paced, constantly evolving team. We use DevOps methodologies to deliver world class secure platforms that make a real difference to our customers. In this role, you will have devolved architectural and operational responsibility for a large subsection of the technology stack on one of our projects. You will have regular and direct customer communication, responding to their challenges while maintaining relationships with internal and external stakeholders.

What you’ll do: 

• Provide the technical direction for the build, deliveryand maintenance of world class secure platforms 
• Be hands-on in all aspects of the design, build, deployment and support of customer facing systems 
• Employ and adapt industry-leading techniques and best practices to suit customer challenges 
• Work within existing monitoring, observability and security frameworks to achieve our customer’s requirements 

What you'll bring:

• Have experience integrating systems, networks or software in on-premise environments 
• Be recognised as a subject-matter expert on one or more technologies within your organisation 
• Contribute to a high-performance culture, empowering others through coaching and development using modern software development methodologies. 
• Deliver, coordinate, and prioritise activities, responding positively to challenges, using your technical expertise to support you and those around you. 
• Be passionate about automation, striving to identify where complex and repetitive tasks can be simplified, improving overall team velocity.   

You may also have:

• Experience in providing 3rd line support to production environments. 
• Experience writing design documents, build guides and operation procedures, sharing knowledge and enabling 1st and 2nd line support teams to operate independently. 

Diversity and Inclusion:

Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and encourage applications from all sections of the community. Our ambition focuses on recruiting and retaining people who are under-represented in our workforce. Including those from ethnic minority groups, disabled and neurodiverse people and women. However, diversity does not end there and anyone with different backgrounds, gender identities, sexual orientations, ethnicities, ages or stages of life, disabilities and those from low socio-economic backgrounds are welcomed and encouraged to apply. Find out more about BT’s D&I manifesto by searching on our website.

What's in it for you:

• Discounted BT Broadband, TV & mobile packages and BT products
• On target Bonus
• 10% pension contribution
• Professional development and paid for industry certifications/qualifications
• Flexible benefits/rewards including dental insurance, healthcare, gym memberships etc.
• Well-being support for you and your family
• 3 days paid volunteering a year
• Flexible and smart working (subject to business needs)

Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and criteria. So, if you're excited about this role but your past-experience doesn't align perfectly with every requirement, don’t worry – we’d still love you to apply!