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SalaryJob Title: Technical Supervisor
Location: Slough
Salary: 60-65,000 per year
A fantastic opportunity to work directly for a client with a close-knit team.
Key Responsibilities
- To provide a point of communication with customer representatives during day-to-day operations and incident escalation.
- To monitor compliance to SLA deliverables to the client areas within the Data Centre, and action accordingly to ensure compliance.
- Co-ordinate PPMs and Service Repairs on Critical Data Centre Systems (UPS, SBM, PDU, Generators, ATS, STS, Chillers, CRAH, AHU, Humidifiers, Building Controls etc.)
- Oversee the management of Contractors PPMs and Service Repairs on Critical Data Centre Systems, and assist administrator with all associated administrative duties,
- Carry out Isolation, Earthing and Reinstatement of Critical Data Centre Electrical and Mechanical equipment and systems as and when required.
- Read, review, and amend Data Centre Electrical / Mechanical system drawings.
- Perform and Manage BMS monitoring and carry out primary response to Critical & Non-Critical Alarms. Must assist engineer's performance of alarm diagnostic, generate RCA escalate, instigate repairs and process accordingly when they occur.
- Monitor and Perform Customer requests and escalate when required as per escalation procedure.
- Operate, inspect, and maintain Emergency Power Generation and UPS equipment; determine systems are functioning as per design, and that maintenance is performed in accordance with manufacturers recommendations and or policy and procedure.
- Write, Review, Dry-Run and Modify MOP's, SSP's and SOP's to reduce Human Error and ensure 100% uptime of the site.
- Must maintain a minimum of HVAP Status and relevant qualifications whilst in the role, perform switching on occasion and cover out of hours support when customer contracts dictate.
- Review and assign Reactive / Remedial works as raised on ticketing system on all Critical Equipment and building infrastructure.
If interested, please apply with your CV.
