Technical Support Engineer

Technical Support Engineer

Complex problems, focused solutions, and direct impact on the satisfaction of millions of motorists, pedestrians, and cyclists all over the world. We are the magic behind the scenes, the team responsible for installing and maintaining traffic controllers, signals, and other traffic products. Our technology keeps our roads moving safely. We are the UK’s #1 Intelligent Traffic Solutions (ITS) provider and maintain over 40% of the UK’s ITS assets. We design and manufacture our own equipment and technology at our facility in Poole, Dorset, and install and maintain it at customer sites nationwide, supported by our specialist Field Services staff.

Do you want to join a business that puts its people at the forefront of all we do, an agile, innovative business that is leading the way in traffic solutions? Come and join us at Yunex Traffic.

Based out of our Bristol Depot, we’re looking for a Technical Support Engineer. You’ll provide Technical Support to Installation and Maintenance employees in fault diagnosis on traffic signal assets, ancillary equipment and/ or highways systems. If you enjoy learning on the job, working on both in the depot and on site and being able to deliver good quality work to customers, we want to hear from you.

Experience is something but equally important is your character and approach to work. We are looking for someone with an excellent work ethic, who’s flexible and keen to learn and we can support you with a career in the traffic signals industry.

What will you do?

· Provide Technical Support for a variety of traffic signal assets and/or highways systems

· Undertake configuration and commissioning of traffic signal installations and other products

· Routine and corrective maintenance, periodic inspections and electrical testing of equipment

· Complex fault diagnosis across a wide range of equipment including CCTV, VMS and ANPR

· Some out of hours working and emergency standby work to support service contract

· Support installation of traffic signal assets and provide expert knowledge to colleagues

· Complete mandatory product training and industry and highways sector scheme accreditation

· Be aware of safety at work and be alert in identifying potential hazards by removing or minimizing them

Who are you?

· You enjoy learning new activities, picking up new jobs confidently and working flexibly

· You have an electrical qualification or experience in installation, maintenance and/or testing of equipment

· You have experience in fault finding and resolution and thrive on solving problems

· You have good attention and can remain focused and calm under pressure

· You’re helpful and willing to use your own initiative

· You’re highly collaborative, enjoy working on site and in a depot and can be a proactive team member

· You need a full driving licence and be based within commutable distance from Enfield or Tower Hamlets

What do we offer?

· Base salary and annual bonus

· 26 days holiday, increasing up to 29 days with length of service

· 37.5 hour working week plus paid overtime and unsociable hours uplift

· Company vehicle, tools, PPE, and uniform

· Excellent pension, matching contributions up to 10% of pensionable salary

· Flexible benefits to suit your personal needs (plenty of choice)

· Investment in personal development and support to membership of professional institutions

About us

We’re Yunex Traffic. We have offices across the UK and worldwide, full of hardworking individual’s helping us to challenge the today and work towards a brighter tomorrow. We’re excited to hear that you would like to join us here at Yunex Traffic. Our people love it here and we want you to be a part of helping us make real, what matters.

Our Commitment:

Yunex Traffic is committed to promoting equality, diversity, and inclusivity. We recognise that building a diverse workforce is essential to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss any requirements you may have, including workplace adjustments.

How do I apply?

We are looking forward to receiving your online application. Please ensure you complete all areas, of the application form, to the best of your ability as we will use this data to review your suitability for the role.