Technical Support Specialist

Great benefits working with this company including

25 days holidays and 8 bank holidays

5% pension

Private healthcare

2 x base salary life insurance

On site parking

37 hrs a week Monday to Friday 8.30-4.30 with early finish Friday

You will need

• Previous experience in a hands-on tools-based role
• Working knowledge of hydraulic and electrical control systems
• Working knowledge of AC/DC High Voltage Systems

Duties include:-

• Provide Technical support for in-service systems, collating customer-ready engineering responses to Technical support enquiries in a timely manner.
• Be an active member of the "on call" out of hours rota system.
• Generate internal NCRs and champion the progress of remedial actions as required to address issues arising from customer reported issues.
• Provide technical input during the quoting and tendering phase to understand customer requirements.
• Log and review all customer and Technical support enquiries.
• Provide technical insight into future product development.
• Carry out system audits and follow-up visits to vessels and systems to obtain customer feedback.

Bridge Recruitment Ltd are acting as an Employment Agency.