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Form of workBecome a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role
As a Technical Architect Team lead, you will be responsible for the experienced engineers including: management of leave and absences, creation of training material, performance and QDR reviews, and more. A key priority of the role will be working with the client to constantly re-imagine thinking, deploy the latest features and adopt latest Azure products. You will also be required to Lead projects for the implementation of any new BAU Azure infrastructure, this will require an excellent line of communication at all times with our consulting and managed services departments, team members and clients to ensure the highest level of customer service.
The ideal candidate will be someone who has the ability to inspire individuals within your workload via a very strong work ethic and a passion for your role, to be assertive and authoritative in communicating with team members and clients will help with the key responsibility of developing and maintaining excellent working relationships, both internally and externally. It is vital that you have excellent knowledge and experience working with Microsoft Azure.
Overall, our Team Leads are the focal point of our managed services team providing first class support to our customers ensuring they are leveraging the benefits of their technology investment.
What will you bring?
- Self-driven to develop and progress.
- Commitments to continual personal development and progressions.
- Highly motivated to deliver quality outcomes with the ability to remain calm under pressure.
- Excellent personal management skills relating to conduct, timekeeping and delivery against commitments.
- The ability to adapt to new and unfamiliar technologies quickly
- Excellent communication skills at all levels.
- Excellent inter-personal skills working in and contributing to small and large teams both client facing and internally.
- New ideas for support and managed services.
Essential Criteria
- Must hold or be able to successfully achieve and maintain NPPV3 with SC.
- Able to evidence excellent customer service skills.
- Able to travel to Warwick.
- UK Driving license and access to a car.
- Advanced knowledge and experience of:
- Azure (IaaS and PaaS)
- Office 365
- Windows Server OS (including roles)
- Intune
- On-premises Applications (Exchange, SharePoint, S4B etc)
- Knowledge of Active Directory/Azure Active Directory
- Knowledge and experience of non-MS technologies: VMWare, Cloud (AWS), Linux.
- Outstanding communication skills to fulfil both the team management and client management elements of the role.
- Strong leadership skills with the ability to motivate, drive and support individuals.
- Ability to demonstrate and support specific technology specialisms within the Microsoft stack.
- Experience of working within a managed service team following ITIL processes.
- Experience of performance managing teams to drive high performance.
- Demonstratable experience of productivity enhancements within a team.
What can we offer you?
- Hybrid Working
- Private Medical Insurance or Company Paid Health Cash Plan
- Employee Assistance Program
- 25 days holidays plus your birthday off
- Option to purchase additional holiday (up to 5 days)
- Company Pension Scheme
- Life Assurance x 4
- A diverse workforce
- Employee investment with Node4 training Academy
- Family savings and shopping discounts through the Node4 benefits portal.
- Discounted Gym Membership
- Modern facilities with open and welcoming breakout areas
- Company Social events
- Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.
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