Technical Trainer

The Technical Trainer North of England within Hikvision UK Limited plays a pivotal role in the training of integrators, distribution partners or end users. To ensure that the best application of products and solutions are delivered using Hikvision products. This also ensures that Hikvision business performance and reputation are healthy to help create sustained business growth.

The key attributes and expectations of a good Trainer is :

• Experience delivering presentations and training to small and large groups of people
• IT network design skills, knowledge and experience
• Technical expert of Hikvision products and solutions (preferred)
• IP CCTV system design skills, knowledge and experience (preferred)
• Analogue CCTV system design skills, knowledge and experience - desirable for existing systems and migration (preferred)
• Hard working, can work independently and team player

Hikvision UK therefore requires the Technical Trainer North of England to provide a comprehensive training role utilizing the training centres in Doncaster, Glasgow & Manchester with field based training visits when required, always acting as the technical ambassador of the company and brand delivering the following key tasks -

• Delivering training on the following subjects HCSA, iVMS4200, HikCentral.
• The trainer will respond to correspondence and queries from customers and are dealt within an effective and prompt manner.
• Writing and delivering bespoke courses
• Identifying and supporting the training and development needs within partners and customers through sales team request and regular consultation.
• Provide coaching and professional development to team-members in order to enhance their product knowledge, technical acumen and technical sales skills.
• Assisting in designing and expanding training and development programs based on both the organisation’s and the individual's needs.
• Deliver and support demonstrations, training, exhibitions or roadshows relating to Hikvision products and solutions.
• Maintain and develop the companies adopted CRM system ensuring all data relating to customers, projects and support tickets are accurate and up to date.
• Attend regular training meetings to maintain and further develop new relevant knowledge and skills based on the market and the company’s products and solutions.

Opportunities

• We provide first-class training to enable you to develop professionally
• You will be working with the latest cutting edge security technology and have easy access to our showroom.
• You will be working in a fast-paced environment in a supportive team who believes in a collectivist approach

Benefits of Working with Hikvision

• Bonus Scheme, where you can earn up to 20% of your base salary annually
• Subsidised Food and Travel
• Life Insurance
• Health Insurance
• Dental Insurance
• Subsidized eye care
• A gift on your birthday
• Referral scheme
• A pension scheme where we will match your pension contributions
• 25 days of annual leave plus bank holidays
• Sick Pay

Ability to commute/relocate:

• You must be a commutable distance to our Manchester office, M17 1HH.