Technical Trainer
Location: Sherburn in Elmet
Permanent
This vacancy presents a brilliant opportunity for a Technical Trainer to join a forward-thinking organisation who are a global leader in the design, development, and manufacturing of electric vehicles and is offering a competitive salary and benefits package.
Our client is a multiple award-winning Automotive Manufacturer who is at the forefront of Electric Vehicle technology and dedicated to a sustainable future. It is a very exciting time to join this growing company who are looking for someone to be part of their exciting journey.
Technical Trainer:
- Manage all elements of technical training and technical support internally and externally to the business on a global basis.
- Raise business development levels by providing additional training as required; develop and promote E-Learning across all platforms along with appropriate levels of qualification and accreditation. Provide a service to track and trace technical support.
- Develop and implement business plans, strategies, and cases to support the development of the training requirement globally.
- Liaise with external providers to support current and projected training along with product knowledge.
- Liaise with internal departments on the progression of service and repair requirements.
- Provide all staff with the necessary training to be able to support the business.
- Ensure the customer is handled professionally and politely and kept fully aware of developments from technical enquiries.
- Feedback on any issues, shortfalls and trends highlighted by customers regarding training or products.
- Ensure that reports are processed in an accurate, timely and legible manner as required.
- Ensure that all technical documentation is made available to staff, i.e., parts manuals are at the current level.
- Identify areas of improvement and subsequently drive continuous improvement across the team.
- Ensure that all elements of housekeeping, including premises, people, equipment, and vehicles are of the highest possible standard, to portray a professional image.
- Extensive travel in relation to customer and stakeholder engagement
- Ensure that safe working practices are always adopted and that the required health & safety protocols are maintained when at customers' sites.
- Develop a can-do attitude within the organisation, with a culture of right first time and own problems.
- Responsible for diagnostic software releases and equipment with a view of having a diagnostic equipment lead in each service centre.
Technical Trainer:
- Experience with training provision
- Experience with business case planning and development
- Ability to communicate effectively with all members of the business.
- Excellent written and verbal communication skills
- Evidence of effective organisational skills
- Experience working within the bus or truck industry.
- Active driving license.
Technical Trainer:
- Training qualification – PTLLS/Assessor
We’re looking to speak with suitable Technical Trainer candidates as soon as possible.
Apply now with a copy of your CV to discuss this position with a member of our team.