Technology Enhanced Learning Systems Manager

The Centre for Quality Support and Development (CQSD) supports quality enhancement and professional development in relation to teaching, learning, assessment and feedback across the University. The Centre’s Technology Enhanced Learning team promotes, develops and supports the use of technology in teaching across the University.  Blackboard Learn is the hub of our integrated digital learning ecosystem which includes Turnitin, Yuja, Ally and MS Teams.  We are currently transitioning to Blackboard Learn Ultra for 2024/25. We are seeking a Technology Enhanced Learning Systems Manager to join our well-respected, friendly, and dynamic and team. This role is key to ensuring that our digital Learning Systems provide and support a practical, high-quality and inclusive learning experience for students, teaching staff, and professional services staff.  You will have overall responsibility for the front-end operational management, development and continuous improvement of our digital Learning Systems (advanced programming skills not required).  Engaging and collaborating with stakeholders, you will lead on developing and maintaining operational processes and workflows that underpin use of our digital Learning Systems.   Using excellent technical understanding combined with a strong appreciation of end-user perspectives and the user experience, you will co-ordinate testing of new functionality and features, evaluate their impact and potential, and make recommendations.You will: Have experience of front-end operational management of digital Learning Systems. Have experience of working in Higher/Further Education. Be able to interpret educational objectives and translate into technical solutions. Be able to communicate technical information to non-technical audiences, and to work effectively with stakeholders at all levels.  Enjoy team-working and be detail-orientated. Digital Learning is integral to our current strategic change programme to develop the University’s teaching portfolio.  This role offers you scope to shape and contribute directly to the successful implementation of these initiatives, and to develop your skills and expertise in a supportive and positive working environment.  Flexible working options are available, combining on-campus and remote working in line with business needs.Applications will be assessed upon receipt, and we reserve the right to interview and appoint prior to the closing date. The closing date for applications is 11.59 pm on 03 April 2024Interview Date: 01 May 2024 Informal contact details:Contact role:  Head of Technology Enhanced LearningContact name: Vicki HolmesContact phone: 0118 378 4331Contact email: v.holmes@reading.ac.uk Contact role: TEL Advisory ManagerContact name: Adam BaileyContact phone: 0118 378 6794Contact email: a.r.g.bailey@reading.ac.uk Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. By reference to the applicable SOC code for this role, sponsorship may be possible under the Skilled Worker Route.  Applicants should ensure that they are able to meet the points requirement under the PBS.  There is further information about this on the UK Visas and Immigration Website. The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and champions LGBT+ equality. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.