Telemarketing Manager

Our Client are a Leading Telecommunications company specialising in Cloud telephony, IT and Security.

Based in the beautiful site of the Whiteley Business Park, you can enjoy working in a location that offers you shopping, restaurants, walks or relaxing by one of the lakes with your lunch.

The position we have is for an experienced Telemarketing Team Manager, to lead and mentor the team of 7 telemarketers, who build relationships with potential customers, and support the field sales team with highly qualified appointments.

Your Key Responsibilities include:

• Manage and lead a team of 7 telemarketing agents to achieve sales targets and objectives.
• Develop and implement strategies to drive sales growth and increase revenue.
• Monitor the team performance, provide coaching and feedback, and implement training programs as needed.
• Set KPI’s and targets for individual team members and track performance against these metrics.
• Collaborate with other departments to ensure alignment and coordination of sales activities.
• Stay updated on industry trends and best practices in telemarketing to improve performance continuously.

The Culture in the office:

This is a business with a tight knit team, who like to have some fun.

The environment is a supportive one, where the teams collaborate, to not only ensure the best results for their customers, but also to promote healthy relationships, where everyone can enjoy what they do in a friendly and caring atmosphere.

And if you have desires to grow your own career, with further training and development, you’ll be supported here to do that and find that the senior leadership team here are not only entrepreneurial, but they strive to help others achieve their personal goals too.

If you’re a hard working, positive person, who always strives for better, you’ll be among some like minded people here, who take their personal and career development seriously and aim to be the best version of themselves possible.

The Package + Benefits on offer:

• £30k basic salary + £70k OTE
• Opportunities for career growth and advancement within the company.
• Comprehensive training and development programs through the internal Academy.
• Corporate Gym Membership
• Health Assurance
• No Weekends or Bank Holidays
• 20 days annual leave + your birthday off.
• Company Pension
• Incentive trips abroad (the team have just been to Marbella, and the next winners are going to Croatia!)

Are you the perfect candidate?

We are looking for someone with the following criteria.

• Recent experience in a telemarketing leadership role, ideally managing a team of at least 5 members.
• A proven track record of achieving and exceeding sales targets.
• Excellent communication skills and interpersonal skills.
• Strong leadership and motivational abilities.
• Ability to analyse data and make data-driven decisions.
• Highly organised with excellent time management skills.
• A proactive and results-oriented mindset.
• Most of all, we love people who are naturally positive and take real pride in what they do.