AddressReady for a Challenge
Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this role
This role offers the chance for a motivated individual to be part of a new vertical at Just Eat, UK Independent Grocery. In 12 months, Grocery has become a key part of our growth objectives within the UK and in this short period, the team has successfully partnered with many of the leading brands and Independent Grocery partners operating in the UK.
As a Telephone Account Manager, you will help us in our mission to provide our ever-increasing number of Grocery Partners with the support they need to succeed on the Just Eat platform.
The role is fast-paced and KPI-focused, with a need for adaptation and great people skills. You will enjoy utilising data to drive your conversations with Grocery Partners, and will show strong commercial awareness.
These are some of the key ingredients to the role:
- Overall ownership of the day-to-day and Account Management of all aspects of several new Independent Grocery partner relationships
- Connect with these partners via telephone, using a consultative approach to advise them on driving their revenue through the Just Eat platform
- Use data to plan your contact strategy and to advise our Grocery partners on their commercial decisions, ultimately helping them grow
- Plan your time effectively to maximise partner interactions whilst maintaining quality conversations
- Respond to partner requests where applicable and ensure the correct internal processes are followed
- Communicate cross-functionally and collaborate with other departments to build our own knowledge and ultimately benefit our restaurant partners
- Be a brand ambassador for Just Eat, represent the company to the highest possible standard over the phone
What will you bring to the table?
- Excellent communication and negotiation skills
- Previous experience in the grocery industry
- Ability to work in a fast-paced, start-up style environment
- Commercially driven with the ability to see the bigger picture
- Is a self-starter, with a strong drive for success
- Uses data to drive performance and strategies
- Excellent organisation and people skills
- Detail-oriented and solutions focused
- Has an entrepreneurial attitude and takes ownership of their work
- Has a positive mindset and shows self-awareness
At JET, this is on the menu:
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition
Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colorful selves to work every day.
What else is cooking?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.
Are you ready to take your seat? Apply now!
