Telephony Operator.

The Recruitment Co are currently working with a large Public Sector body who are seeking a Telephony Operator to join their busy team.

Main Duties

Posts in the Level 2 grade undertake wide variety of tasks with an element of discretion being applied to making decisions within a defined framework e.g. the presentation of information in tabular or descriptive form,answering queries on basic or associated task sand seeking out more detailed information for approval release by more senior staff. All routine and repetitive processes are governed by detailed written instructions. Processes and procedures requiring a working knowledge of the section would be undertaken by a Level 2 post. For industrial staffthe work requires competence,co-ordination or skill with some demand for precision.

1 years experience in a similar position is required.