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Form of work
SalaryDo you have an excellent telephone manner and enjoy talking to customers on the phone?
Are you good with people?
Are you looking to increase your earning potential in North Devon?
Acorn by Synergie is working with a local business who are recruiting for a Telesales Advisor for their growing team
We are interested to hear from anyone local to North Devon regardless of experience, as long as you can demonstrate:
* An excellent telephone manner,
* Computer skills,
* Strong work ethic proven through a good work history,
* Display confidence, enthusiasm and drive.
Join a team of 5 passionate and driven Telesales Advisors, with fantastic earning potential. Full training is provided.
Job Role:
The main purpose of the role is to complete telephone assessments with customers to derive their eligibility for the service and funding, along with the cost and the process.
* Taking inbound call enquiries, or responding to online form submissions to discuss the company service with potential customers.
* No cold calling - The company receives 1800 enquiries a month on average. The job of the Advisor's is to follow up with enquiries within as short a time frame as possible from the enquiry being received.
* Responding to website and email enquiries, arranging follow up calls to undergo telephone assessments with customers.
* Informative and descriptive customer service to explain to potential customers of the service offered, cost, eligibility and process.
* Completing online assessments with customers to determine eligibility.
* Working closely with the legal and administration departments to give customers the best quality service
* Telesales Advisor's spend the majority of the day on the phone to prospective customers
Essential Candidate Experience:
* Excellent telephone manner
* Professionally spoken, clear and concise manner of speaking
* Driven and passionate
* Enthusiastic
* Good with people
* Empathetic and personable
* Computer Skills
Desirable Candidate Experience:
* Experience within a telesales, customer services or telephone based job
* Previous experience within an insurance, medical or legal environment
Hours of work:
* Standard office hours are 0900am-1715pm Mon-Fri.
* 1 day per week to work 0900am-1800pm or 1000am-1900pm
* The team split and work 1 Saturday each - So ability to work 1 Saturday in every 6 weeks, with a day off in the week to compensate.
Company Benefits:
* Competitive OTE with monthly team bonus
* 22 days annual leave + Bank holidays, Increasing by 1 day a year up to a maximum of 25 days + Bank Holidays
* Working within a supportive team of Advisor's
* Full training provided
* Fantastic opportunity with excellent earning potential in North Devon
* Free onsite parking
* Modern offices and equipment
To apply for this role please click the below link, for more informaiton please call Acorn on 01271 343222.
Acorn by Synergie acts as an employment agency for permanent recruitment.
Proud member of the Disability Confident employer scheme
