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SalaryLOCATION: Dursley, Gloucestershire
HOURS: 37 Hours per week Monday to Friday
START DATE: Immediate
PAY £25,000pa plus Bonuses
PERMANENT JOB
Vacancy - Telesales & Construction Development
You will be working in a fast-paced environment, providing excellent customer service via phone email and webchat ensuring all enquiries are dealt with in a prompt and professional manner. You will actively encourage and expand sales through contacting new and existing businesses. You will also be responsible for face-to-face meetings on and off site.
Responsibilities:
- Liaising with customers over the phone, face to face, via email and live web chats
- Quotes
- Customer orders including web orders
- Product research and identification
- Customer visits
- Customer queries and problem solving
- Sales analysis if required
- Development of the UK construction market
- Follow and report via CRM as part of weekly KPI’s
- Answering incoming calls
Additional
- Attend training, workshops, and meetings when requested
- Assist with any special assignments / projects as requested, ensuring confidentiality at all times.
- Attend relevant trade shows
Requirements:
- Previous Automotive and machinery parts experience
- Office based experience in a busy, fast paced and dynamic environment
- Working in a team
- Experience of working with demanding timescales
- Construction/ plant hire
Knowledge and Skills
- Good level of numeracy / literacy.
- Good IT skills and use of Microsoft suite of packages
- Good communication skills
- Accuracy and attention to detail
- Ability to self-manage and work on own initiative
- Experience of dealing with international suppliers
- Knowledge of the market and industry
- Problem solving skills and the ability to work on a tactical and strategic level
- Background in spare parts
- Background in the construction industry
Rewards:
- Free Parking
- Contributory Pension after qualifying period
- ESS Discount Outlet Package with amazing savings on shopping, travelling, and dining out.
