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Form of workThe Contact Centre Team nurture sales leads for Sales Associates to generate new business revenue. They also provide a crucial role in cross selling to existing clients. The team engage with prospects over the phone, and teams supported by varying campaigns and numerous solutions to discuss.
Willis Towers Watson design and deliver solutions that manage risk, optimise benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets, and ideas — the dynamic formula that drives business performance.
Full training is provided to all new joiners which starts in week one with a comprehensive induction programme. This is followed by ongoing training monthly and coaching sessions.
As an industry leader, we offer a competitive salary and excellent benefits package including Company pension scheme, life insurance, medical insurance, eye care vouchers and flexible benefits including critical illness cover, dental cover, and many other options.
At WTW, we trust you to know your work and the people, tools, and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.
Key elements of this role include:
- Research of key prospects to contact and develop into meetings for consultants.
- Develop relationships within the group prospects and clients to facilitate introductions for additional products both within own line of business and others throughout the group.
- Arrange & manage meetings for Senior Consultants with new and existing group clients.
- Proactively make outbound calls to facilitate new introductions to the appropriate line of business from sources outside of the group.
- Grow and develop the client base in terms of both volume of clients and revenue from the appropriate line of business and to the wider group.
- Develop relationships with colleagues across all lines of business who manage clients to facilitate warm introductions to clients and prospects.
- Utilise all tools available to engage with prospects, such as LinkedIn, Teams Calls.
- Accurately maintain records on the CRM
Equal Opportunities Employer
Willis Towers Watson believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at Willis Towers Watson.
