Telesales Researcher

Reed are delighted to be partnering with a well-established, high-end organisation in Saxmundham, who are seeking a Telesales Researcher to join their growing team. With a salary of up to £26,000 plus uncapped commission on offer, our client is happy to consider both PART-TIME AND FULL-TIME candidates. Those with outbound customer service experience would be a strong fit for this role.

Purpose:

• To work within the Business Development Team and research companies to understand which stakeholders the Team should be selling to. This role will make telephone contact with the company but will not attempt any selling. The role is to build a call list of potential clients.

Duties & Responsibilities:

Desktop Research
• To identify companies within the market sector the role operates in and build a list of targets firms.
• Understand the size of the companies targeted to ensure they fall within the set parameters.
• To pass any companies over to other teams if relevant to those.
• To work with the marketing team to understand any crossover and utilise their list where applicable.
• Ensure the lists are clean and up to date.

Telephone Research
• To call companies and build a relationship with gatekeepers to map the companies.
• Build an understanding of the organisational structure and reporting lines.
• Obtain details regarding the future plans of the company.
• Understand the current drivers i.e. does the company have issues which a newly designed office could potentially fix.

Daily and Weekly Metrics
• Report back to the Business Development Team Manager with progress regarding target companies.
• Pass on researched and qualified companies to the next team for them to take forward.
• Ensure the volume of researched companies remains in line with company expectations.

Experience and Skills:
• No previous Sales/BD experience required.
• You may be seeking a role early in your career to gain more experience, or someone perhaps looking to reduce to part-time hours later in their career.
• Must be independent, self-motivated, and success-driven
• Strong verbal and written English communication skills
• Ability to quickly learn and apply new information
• Structured approach to work
• Strong IT skills.

BENEFITS on offer:
• Uncapped commission paid monthly.
• Food regularly provided by the employer.
• Stunning working environment.
• Family-run organisation who are experts in their field.

If you are interested in this opportunity, please call the Reed Ipswich office and ask for Max!