Temporary Accommodation Officer

The Council is focused on delivering the best possible outcomes for its communities. To do this the Council needs employees who thrive in an agile and networked organisation and who can support continuous improvement within a constructive organisational culture. The role will therefore undertake

• To ensure the effective and efficient management of all Temporary Accommodation accommodation in accordance with relevant legislation, policies and procedures.
• To ensure all repairing obligations and health & housing safety rating standards are met within Temporary Accommodation provided within the Council’s own Hostel accommodation and homes leased in the private sector including that managed by external providers.
• To manage relationships with homeless households provided Temporary Accommodation including action to assist in income recovery, investigate anti-social

behaviour and where needed recover possession

• To build and maintain relationships with providers of Temporary Accommodation.
• To identify safeguarding risks, welfare and support needs of residents and the suitability of accommodation provided
• To support the Temporary Accommodation Team Manager and the Accommodation Services Lead by contributing to the overall development of the Temporary Accommodation service.

Knowledge

Knowledge of private sector housing law and security of tenure, particularly

Assured Shorthold Tenancies

Knowledge of repairing and health and safety obligations relating to Temporary Accommodation and standards in the private sector

An understanding of the needs of homeless households in Temporary Accommodation

Experience:

Experience of working in a busy frontline housing service or similar and/or significant technical experience

Experience of partnership working and influencing and negotiating to achieve successful outcomes

Experience of conducting high quality casework