Address
Form of work
SalaryOur client based in Quedgeley, Gloucester is a very well established, successful and growing business. Due to increased workload, they require a Temporary Administrator to join the Order Processing team ASAP (ideally Monday 22nd April 2024) for approx. 6 months. This role has the potential to transition into a permanent position for the right candidate if desired.
Responsibilities:
- Process customer orders accurately and efficiently.
- Perform daily checks on processed orders to identify and resolve errors or discrepancies, coordinating with the team as necessary.
- Communicate order status updates and delivery information to customers promptly.
- Generate and send quotes to customers, revising them as needed.
- Handle card payments over the telephone.
- Reach out to customers via phone or email to address queries and gather missing information.
- Respond to customer requests and inquiries promptly and professionally.
- Answer incoming customer calls in a courteous and professional manner.
- Provide ad-hoc support to the Order Processing team as required.
Candidate Attributes:
- Keen, enthusiastic with the ability to pick things up quickly.
- Excellent verbal and written communication skills.
- Strong attention to detail.
- Ability to independently and as part of a team.
Hours - Full time - Monday - Friday - 8.30am - 5pm
Salary - £12ph
