Temporary Customer Service Administrator

Temporary Customer Service Administrator

This is an opportunity to join a well established, supportive organisation who are passionate about delivering an exceptional service to its customers. If you are self- motivated, have a positive attitude and would enjoy working as part of a team, you will have variety and a great working environment.

Temporary Customer Service Administrator - key duties and responsibilities will include:

• Processing sales orders for both existing and new customers
• Answering customer queries on the phone and email
• Ensuring all paperwork and processes are adhered to, meeting Customer Service expectations
• Managing customers' expectations and communicating with regards to their orders
• Actively engaging and supporting outstanding Customer Service throughout the whole customer journey
• Liaising with internal departments (production, despatch, accounts)

Temporary Customer Service Administrator - Skills and experience:

• A proactive, positive attitude and ability to use own initiative
• Excellent verbal and written communication skills
• An ability to multi task and prioritise workload
• An ability work in a busy, sometimes pressured environment
• Confident in Microsoft Office packages and CRM databases
• Excellent attention to detail and data entry experience

Based in Ledbury, The pay will be £11 per hour

Hours of work - Mon - Thurs - 8.30 - 5pm and Fri - 8.30 - 4.30pm