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SalaryJob Description
Our client is an established company based in Chipping Warden. Due to impressive growth, they are now looking to acquire the services of a Despatch Coordinator. The successful candidate will support and assist the driver network while on the road to deliver a best-in-class service. The despatch team is the heartbeat of the logistics operation, and critical to delivering the service expected by all their customers. A fast-paced, challenging but extremely rewarding department enables employees to gain a wealth of logistics and business knowledge, which may prove to be a stepping stone to other opportunities within the logistics team. The ideal candidate would be someone with previous logistics experience and also a strong administrative background.
Please Note: this is a temporary role with the potential to go permanent after 12 weeks for the right candidate. Due to the location of the role, you would need your own form of transport.
Main Responsibilities
- Ensure all drivers leave and start their jobs as per the planned schedule, any delays or issues should be escalated to the Despatch Supervisor.
- Full understanding of the AssetSmart Scheduling module to enable daily changes to driver’s days as and when required.
- Prepare daily work and run schedules.
- Liaising and notifying the accounts teams of any scheduling changes, driver delays or anything else that may have an impact on the service level.
- Advise drivers about traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards.
- Record and maintain files and records of customer requests, charges, expenses, inventory, and other despatch information.
- Booking taxis, trains or any other travel requirements for the driver network daily, but always looking at the most cost-effective and efficient route for the driver.
- Printing all release notes, pairing the keys to the driver’s work and allocating to the driver’s shelf for the next day (Late Shift).
- Reporting any driver training challenges to the Despatch Supervisor and the Training and Development Manager.
- Support with training new despatch team members and the driver support team.
Key Skills
- Previous experience working within an administrative and logistics role.
- Excellent PC skills, including Word, Excel and Outlook.
- Ability to work effectively under pressure and tight deadlines.
- Must be highly self-motivated and able to work unsupervised to achieve high standards.
- Excellent communication skills to liaise with internal and external stakeholders at all levels.
- Proactive, positive and with a flexible attitude to work.
Additional Information
- This is a full-time, temporary to permanent position working a rotating shift Monday – Friday 6 am – 3 pm and Monday – Friday 10 am – 7 pm.
- It is a 42.5-hour working week paying £11.31 per or £25,000 if made permanent.
If you would like to apply for this opportunity, please submit an up-to-date CV including details about your current or most recent salary and your availability/notice period to daisy.flower@plusonejobs.co.uk. You can also call Daisy Flower for a discreet and confidential discussion about the role on 01295 983575.
