Temporary Scheduling Administrator

Role - Temporary Scheduling Administrator
Pay rate - 12.50 -13.00 per hour (D.O.E)
Hours - 8am to 4.30pm Monday to Friday
Duration - on going
Location - Aberdeen
Reporting to the Helpdesk manager you will be a major point of contact for clients, so excellent communication and organisational skills are a must. You will be primarily responsible for raising job orders and scheduling engineers. The role is office based in a busy reactive environment including managing client emergencies to keep their business operational. If you enjoy a fast-paced environment, have the drive to deliver excellent customer service, this could be the job for you! Please read on.
Duties
Ensure customer SLAs are met
Ensure job orders have the best fit resources allocated (geographically and skill set)
Monitor engineer response to ensure the work has been picked up
Ensure timely processing of engineers reports and compliance certification ensuring remedials are passed to the estimates team
Liaising with Accounts managers and supervisors with regards to capacity, timing of jobs and issuing work instructions
Liaise with engineers to keep informed of any changes
Skills
Previous experience in a planning/scheduling role would be beneficial
Proficient in MS Office, particularly Word and Excel
Excellent organisational skills
Strong interpersonal and customer relationship skills
Exceptional telephone manner
If you are interested in this role and wish to be considered please click apply or call the office on (phone number removed) for a confidential chat!
This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer.
Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team:
Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after
Access to discount vouchers with many high street brands
Eye care vouchers and money towards glasses should you require them for VDU purposes
We can search for permanent work whilst you're in assignments and offer expert interview support and advice
Weekly pay
Pension scheme option (with employer contributions)
28 days paid annual leave (Based on a weekly accrual)
Statutory Sick Pay in the unfortunate event you find yourself under the weather
Access to our assistance programme that provides free, confidential and independent advice on a range of issues including grief, stress and legal issues
Should you wish to pursue a different career path, we have several sister businesses which cover almost every sector and specialism

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.