Tenancy Management & Resettlement Officer

Tenancy Management & Resettlement Officer
Lewisham - Hybrid
I am working with a local authority who is looking to recruit a dynamic officer to join to the Temporary Accommodation Reduction Project, which sits within the Housing Partnership and Service Improvement Team. As a Tenancy Management and Resettlement Officer you will report directly to the Temporary Accommodation Reduction Project Manager and will assist in the delivery of change projects and new ways of working.
You will be an officer with experience of assessing applicants to end or discharge the main housing duty, with an extensive knowledge of the Homelessness Reduction Act, Part VII Housing Act and relevant legislation, guidance and case law relating to homelessness and temporary accommodation. You will also be experienced with completing affordability and suitability assessments for applicants. You will have excellent communication skills and substantial experience in working within a high-pressure environment. You will understand the need to make thorough decisions within tight timescales and be able to effectively manage your workload.
The main focus of your role is to support residents in temporary accommodation to resettle into alternative accommodation, and to complete discharges of duty in specific cases. The successful candidate will be able to make comprehensive assessments and legal decisions which can withstand legal scrutiny and uphold at the review stage or court. You will be experienced in completing s.188 and s.193 discharge of duties.
Job Role
Provide excellent tenancy sustainment support ensuring tenancies in the private rented sector are sustained to provide safe and secure housing for our customers whilst meeting local and corporate objectives.
To provide a high quality advice, lettings and tenancy sustainment service that maximises the number of homeless households who are able to move successfully into good quality, affordable private rented accommodation for clients from various services such as HOC, CYP and NRTPF.
To promote the use of the private rented sector as a viable alternative to social rented housing, in order to encourage independence, prevent homelessness, provide settled housing solutions and reduce the Council's use of temporary accommodation.
.