Role:?Tenancy Support Worker
Based:? Coventry
Rate:? £14 umb £22425 permanent salary
Start Date:? ASAP
Duration:? Temp to Perm
Hours:? 37.5
Our client, a well-respected charity, provides support to improve the lives of families and people using their services by delivering a high quality and responsive Support Worker service to ensure a safe sound and supportive environment in conjunction with Support Workers and the service manager
Synopsis of duties:
Work with people offering supported opportunities for them to improve their quality of life, develop their skills and make decisions about their future
Act as individual 'Keyworker' to a group of identified people in the service, taking lead responsibility within P3 (and acting as lead contact with other services) for the coordination and delivery of their support
Work within P3's policies and style of operation - this will include tasks and day to day decision making relating to:
1. Providing general practical and emotional support to people in the service in order to promote their independence and recovery
2. Responding appropriately to chaotic and challenging behaviour to promote the wellbeing of people in the service and staff
3. To undertake training eg, through attendance at formal courses
4. Providing an effective and responsive supportive service
Liaise with referral teams/agencies regarding vacancies and referrals.
Participate in the team's provision of individual support and needs assessment, including risk assessment, advice, emotional support and practical assistance.
Participate in assessing and reviewing future housing and support needs, and in identifying and coordinating internal and external services and referrals in response to these.
Keep appropriate records of interventions with people in the service and inform other staff of relevant issues.
Facilitate regular consultation and action to enable people within the service to make decisions concerning their resettlement options with a view to independent living.
Assist in arranging appointments with the relevant professionals eg Social Workers, Probation Officers and Medical Staff, where appropriate
Provide advice and assistance to people within the service on personal budgeting, debt management and claims for welfare benefits.
Encourage participation from people within the service in the development and operation of the service, facilitating appropriate consultation and participation.
Provide a non-specialist support service with regards to prompting people within the service (where appropriate), to take prescribed medication on a day to day basis.
Where necessary prompt and encourage people within the service in relation to personal hygiene and personal appearance.
Participate in 24 hour rota to ensure adequate cover is maintained for service delivery, where appropriate.
Share responsibility for the effective use of information systems and procedures regarding records, eg, finance and staff communications.
Essential Requirements:
Proven track record of supporting vulnerable young people and/or adults either within an accommodation or community-based service. Preferred experience of working with addictions, substance misuse, homelessness or mental health
Strong safeguarding and risk assessments skills and experience
Proven track record of successfully carrying and managing your own caseload
Enhanced DBS issued within the last 12 months and/or registered on the DBS Update Service
Car driver with access to own vehicle
Supporting Futures Consulting acts as both an employer and an agency.